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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,082 reviews
February 09, 2023
Beautiful facility, friendly and helpful staff who go out of their way to create the best experience regardless of the circumstances for the visit. of their way to create the best experience regardless of the circumstances for the visit. More
by aplumer
Verified CustomerEmployees Worked With
Frankie Devita, Caiya Davis
February 09, 2023
Service rep was very professional and helpful. I was made aware of the status of my service at all times. I plan to use this service center in the future as I was very pleased with the overall e I was made aware of the status of my service at all times. I plan to use this service center in the future as I was very pleased with the overall experience. More
by RALBEHAR
Employees Worked With
Scott Bateman
February 09, 2023
Always professional. Always cordial. Always knowledgeable. Always personable. Hospitable. Always clean. Great communication. Answers all questions. Always cordial. Always knowledgeable. Always personable. Hospitable. Always clean. Great communication. Answers all questions. More
by mzdrea629
Employees Worked With
Michael, Scott, Tommy, Caiya Davis
February 08, 2023
They are so helpful, kind and pleasant! !! No intimidation. Professional. So thrilled to have a Mercedes! !! No intimidation. Professional. So thrilled to have a Mercedes! More
by SR63
Employees Worked With
February 07, 2023
Amazing customer service with Roger, Mike and the entire MB team. Thank you for evedything. MB team. Thank you for evedything. More
by DAWNBREA45
Employees Worked With
February 06, 2023
Very efficient, professional service. Everything was explained fully including recommendations. Staff was knowledgeable, friendly and accommodating. The showroom was comfortable and spaci Everything was explained fully including recommendations. Staff was knowledgeable, friendly and accommodating. The showroom was comfortable and spacious. Highly recommend this dealership for sales and service. More
by JOANN1RN
Employees Worked With
Scott Bateman Five Dtars
February 05, 2023
I was pleased with the ease of making an appointment, how quickly I was able to drop off and pick up the loaner vehicle, and how fast they diagnosed the issue and fixed it. Dropping off the loaner and pickin quickly I was able to drop off and pick up the loaner vehicle, and how fast they diagnosed the issue and fixed it. Dropping off the loaner and picking up my car was also a breeze, and everyone was very friendly. More
by RACQUEL0
Employees Worked With
Frankie Devita, Caiya Davis
