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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 589 reviews
May 14, 2024
Frank and the team are great! Very easy and thorough process. I would highly recommend. Very easy and thorough process. I would highly recommend. More
by DANNY72
Verified CustomerEmployees Worked With
Helpful May 10, 2024
I always go to Omar he is so attentive and his customer service skills are amazing. Thank you for always taking care of my car like yours. service skills are amazing. Thank you for always taking care of my car like yours. More
by Lucia M…..
Employees Worked With
May 10, 2024
Relatively easy in and out. Service advisor, Omar, was professional and great to deal with. Service advisor, Omar, was professional and great to deal with. More
by JSBOCKMAN
Employees Worked With
May 10, 2024
I cannot say enough wonderful things about the Scott Bateman and the Service Department at Mercedes Benz of Orange County. Their customer service and Service Department are consistently outstanding, ex Bateman and the Service Department at Mercedes Benz of Orange County. Their customer service and Service Department are consistently outstanding, exceeding my expectations every time. More
by zackncam
Employees Worked With
May 10, 2024
Customer service by Omar was very good. But appointment date (scheduling) was farther out than I really needed. But appointment date (scheduling) was farther out than I really needed. More
by PHIL.MATHEW
Employees Worked With
May 08, 2024
Great experience. Process was smooth. The initial pricing for my lease was fair as compared to other dealership. Staff and customer experience far better and respectfu Process was smooth. The initial pricing for my lease was fair as compared to other dealership. Staff and customer experience far better and respectful as compared to my previous mb dealership. Victor helped me close the deal asap, was very easy to deal with. More
by KV
May 07, 2024
Service advisor was excellent! Very professional. I would like for this services advisor to take care of me when I bring my car. Very professional. I would like for this services advisor to take care of me when I bring my car. More
by LRODRIGUEZ21
Employees Worked With
May 06, 2024
Very pleased with the service provided. We had a check engine light that our local repair service said was a Mercedes warranty issue. Called Orange County and was told the car could be se We had a check engine light that our local repair service said was a Mercedes warranty issue. Called Orange County and was told the car could be seen the very next day. It turned out to be covered by Mercedes and was ready for pick up two days later. Excellent experience. More
by 4CHRISHARR
Employees Worked With
May 06, 2024
Excellent service efficient and very professional , bravo to the whole team you are doing a fantastic job to the whole team you are doing a fantastic job More
by LINA.ANIKO
Employees Worked With
Other Employees :
Alex from the parts department and the two young courtesy drivers super friendly
May 03, 2024
Very courteous, and professional service. They were able to address the problem with my sprinter van and perform the work under warranty. They were able to address the problem with my sprinter van and perform the work under warranty. More
by HHCRUICK311
Employees Worked With
