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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,235 reviews
February 06, 2023
Very efficient, professional service. Everything was explained fully including recommendations. Staff was knowledgeable, friendly and accommodating. The showroom was comfortable and spaci Everything was explained fully including recommendations. Staff was knowledgeable, friendly and accommodating. The showroom was comfortable and spacious. Highly recommend this dealership for sales and service. More
by JOANN1RN
Verified CustomerEmployees Worked With
Scott Bateman Five Dtars
February 05, 2023
Amazing experience & smooth process. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. Everyone was very attentive and informative. I didn't feel pushed at any moment. Bonus points for speaking Spanish, my native language. More
by naomigarciany
February 05, 2023
I was pleased with the ease of making an appointment, how quickly I was able to drop off and pick up the loaner vehicle, and how fast they diagnosed the issue and fixed it. Dropping off the loaner and pickin quickly I was able to drop off and pick up the loaner vehicle, and how fast they diagnosed the issue and fixed it. Dropping off the loaner and picking up my car was also a breeze, and everyone was very friendly. More
by RACQUEL0
Employees Worked With
Frankie Devita, Caiya Davis
December 03, 2022
Bought 4 Mercedes from Orange County over the last 2 years, All from Eric in sales. Pleasure to do business with. Highly recommend Eric. years, All from Eric in sales. Pleasure to do business with. Highly recommend Eric. More
by martin2mmg
Employees Worked With
November 13, 2022
Awesome experience purchasing a car from Mercedes Benz of Orange County. My salesman Alex was exceptional-professional, detail orientated, and personable. I would highly recommend them. of Orange County. My salesman Alex was exceptional-professional, detail orientated, and personable. I would highly recommend them. More
by Jane D.
Employees Worked With
Thomas Tzimoulis
October 31, 2022
Great staff, but over $300 to have my AdBlue/DEF checked and filled, not even changed! It took 1.5 hrs. to find out there wasn't enough fluid in a tank that cannot be checked by the owner. and filled, not even changed! It took 1.5 hrs. to find out there wasn't enough fluid in a tank that cannot be checked by the owner. More
by cwarger
Employees Worked With
Frankie Devita
