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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
977 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 977 reviews
May 02, 2023
It was a good experience like I had before. Frank was excellent. The gentleman who work on my car was thorough. Frank was excellent. The gentleman who work on my car was thorough. More
by CHOWDHURYC
Verified CustomerEmployees Worked With
May 02, 2023
Appreciate the way they explained me everything and the way they worked on my vehicle way they worked on my vehicle More
by shubhamdarji1996
May 02, 2023
All of the people we met with during our purchase were great. They were extremely professional and friendly. great. They were extremely professional and friendly. More
by ambrosis
May 01, 2023
Everything was handled quick and professionally they also handled my NYS inspection with no issues handled my NYS inspection with no issues More
by LANETTE.FREEMAN
April 30, 2023
Friendly staff. Always able to answer my questions. Clean atmosphere. Helpful from the time I arrive until I get my keys returned after servicing. Excellent customer Always able to answer my questions. Clean atmosphere. Helpful from the time I arrive until I get my keys returned after servicing. Excellent customer service More
by PINK721@YAHOO.COM
Employees Worked With
Frank
April 30, 2023
I absolutely love coming to this dealership. The customer service is amazing. Caiya Davis is awesome. She is always available to assist me whenever I have any questions or concerns. The customer service is amazing. Caiya Davis is awesome. She is always available to assist me whenever I have any questions or concerns. More
by MSIMMONS0703
April 30, 2023
Amazing service and great customer service. It’s a pleasure going there and being treated so well. It’s a pleasure going there and being treated so well. More
by Dhicksaaj
Employees Worked With
Other Employees :
Scott in service took care of me today - he was amazing. , Caiya Davis
April 29, 2023
The worst garage management and Michanic’s no experience and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinio and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinion the Michanic at the gas station he fix the car in 2 hours and I send the video to Cayla Davis the service advisor she was shocked I complain but no one returned my calls and also I got charged 1934.00 diagnostic’s please feel wto call me any time thanks More
by Khaldoun alattar
Employees Worked With
Other Employees :
Caiya Davis, Frank Scott, Walter Pensa
April 29, 2023
It took 2 days and a half to complete a B service. ....no loaner was given due to the fact that their are non available...the T on my turbo symbol was not replaced...never received a returned call. .ex ....no loaner was given due to the fact that their are non available...the T on my turbo symbol was not replaced...never received a returned call. .expressed not to wash my...the car was wash...will not be using orange county mercedes benz again... More
by WPCANTLEY
Employees Worked With
Caiya Davis
April 28, 2023
Good customer service but I was deterred from buying tire and wheel service when I bought the car 2 years ago and could've used it twice since then and wheel service when I bought the car 2 years ago and could've used it twice since then More
by KAREvANMCL
Employees Worked With
Caiya Davis
