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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
957 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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March 24, 2023
I’m very pleased with the results of having my car serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. serviced at your dealership all of the employees are most helpful and courteous in the car came back in wonderful condition clean and runs well. More
by I
Verified Customer
March 23, 2023
I don’t understand why they give people appointments that are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced are supposed to be 1-2 hours and they end up taking 2-3 days without giving you a loaner. It happens every time my husband and I get our car serviced there. It is completely ridiculous. You would think a company as prestigious as Mercedes Benz would take care of their customer’s - not this service department. It is only the service departments the sales department is is phenomenal! More
by Natsafem
March 22, 2023
Great service and good service advisors , calm and peaceful environment. Gets job done fairly quickly peaceful environment. Gets job done fairly quickly More
by Antblee1
March 22, 2023
The staff is personable, professional, and courteous. They seem to always be in a very good mood, and have great dispositions. They seem to always be in a very good mood, and have great dispositions. More
by disciplet
March 18, 2023
Absolute pleasure to work with everyone there especially Eric. Not pushy at all but respectful and took time to go over everything. I will definitely recommend this dealership and Eric to all my friends! Eric. Not pushy at all but respectful and took time to go over everything. I will definitely recommend this dealership and Eric to all my friends! More
by bradyslp
March 18, 2023
Excellent service and staff. Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! Caiya is friendly and professional, which is a huge help in unforeseen circumstances where emergency service is required. Thank you Caiya! More
by MRERNESTLAMAR
March 18, 2023
The charged me 547. 00 for putting on lift making video and not clearing faults 00 for putting on lift making video and not clearing faults More
by JOE@GENTECHLTD.COM
Employees Worked With
