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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,082 reviews
Verified Customer
July 13, 2023
Caiya Davis is wonderful a true gem. She always make me feel that my concerns are legit .she goes beyond to make me feel at ease. I always will book with her because she is the best the She always make me feel that my concerns are legit .she goes beyond to make me feel at ease. I always will book with her because she is the best the last four times that I have been there top notch service with her and she is very knowledgeable about her job, also I was late coming to pick my car up and she told me it was okay and one time she was off and came in just so I could pick up My car the she is the best. Mercedes benz needs to know she's a rare gem. More
by CHINALAW08
Employees Worked With
Caiya Davis
July 13, 2023
The dealership was very clean. The service provided was extremely exceptional. The extra mile courtesy extended to me was phenomenal. Thank you to all who did their part in making The service provided was extremely exceptional. The extra mile courtesy extended to me was phenomenal. Thank you to all who did their part in making sure my car was serviced in a timely prompt manner. More
by 4TRUSTEEDEB
Employees Worked With
Jasmine and Johnny , Caiya Davis, Frank Scott
July 12, 2023
Excellent customer service. I was able to schedule an appointment that worked with my schedule. My vehicle was serviced promptly and the carwash was the icing on the cake! I was able to schedule an appointment that worked with my schedule. My vehicle was serviced promptly and the carwash was the icing on the cake! More
by JAENIQUE73
July 12, 2023
Highly professional service. Kudos to Scott my service advisor for doing what he said he would. Our vehicle was finished as promised Kudos to Scott my service advisor for doing what he said he would. Our vehicle was finished as promised More
by stevebro2632
Employees Worked With
Frankie Devita, Caiya Davis, Frank Scott
July 10, 2023
Scott was very professional and explained the process from the beginning to the end. I actually thought it would take longer for the service I needed but it was done in 1 day. I’m very pleased with the s from the beginning to the end. I actually thought it would take longer for the service I needed but it was done in 1 day. I’m very pleased with the service. More
by JNS845
Employees Worked With
Scott, B
July 09, 2023
Very professional, courteous, knowledgeable, kind, and friendly. I enjoy doing business with them now and again in the future. Btw the restroom is very clean. friendly. I enjoy doing business with them now and again in the future. Btw the restroom is very clean. More
by ANDRENEMILLS
Employees Worked With
Frankie Devita, Caiya Davis, Frank Scott
July 09, 2023
Eric Makofsky made the leasing of my new car so easy. He was extremely knowledgeable about my new car and went to great efforts be be sure I understood all the bells and whistles incorporated into the ne He was extremely knowledgeable about my new car and went to great efforts be be sure I understood all the bells and whistles incorporated into the new EQE 350.. More
by ELLEN8
July 09, 2023
Eric was very helpful and and accommodating, got the things done in timely manner. Thanks. things done in timely manner. Thanks. More
by MB owner
