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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
1,082 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 1,082 reviews

May 16, 2023

Our Salesman Eric was great to work with. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. More

by mphughesjr
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Walter Pensa
May 16, 2023

Professional service, timely and they did not request. unnecessary work to be performed. Thank you More

by EVERGREENHLTHCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, driver, Frankie Devita, Caiya Davis
May 12, 2023

Everything went well. Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday More

by Jane D.
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Caiya Davis
May 12, 2023

Mercedes Benz of Orange County provided exemplary service. A special thank you to Scott, my service advisor who provided me with updates and solutions. The process was easy, convenient, and pleasant More

by mnieves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
May 12, 2023

The worst service Department Ever Appointment made for 7:00 AM Was told it was a very quick recall work Was mentioned i could wait. At noon car was not even brought into shop More

by shrimp16
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
May 10, 2023

Caiya was very good and helpful. I would go back to the dealership for service, always satisfied with them. More

by JOSEPHMARIAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
May 07, 2023

Excellent, made it very easy, everyone professional and friendly Love my new car, very helpful More

by LESKO7@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Eric
May 06, 2023

Very clean and service manger answered all my questions. the video sent by the tech that worked on my car was very thorough More

by OUTLAW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
May 06, 2023

Excellent service. The work was completed on time and at a fair rate. Everyone was polite and kind. More

by Isaac
Recommend Dealer
Yes
May 05, 2023

They replaced my battery, got it done on time at a reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people More

by BOB@HUBSCHMANENGINEERING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Devita, Caiya Davis, Frank Scott, Walter Pensa
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