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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,082 reviews
May 16, 2023
Our Salesman Eric was great to work with. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. More
by mphughesjr
Verified Customer
May 12, 2023
Everything went well. Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday Great experience but took much longer than expected My car was suppose to be done on Friday then Saturday it wasn't done until Wednesday More
by Jane D.
Employees Worked With
Caiya Davis, Caiya Davis
May 12, 2023
Mercedes Benz of Orange County provided exemplary service. A special thank you to Scott, my service advisor who provided me with updates and solutions. The process was easy, convenient, and pleasant service. A special thank you to Scott, my service advisor who provided me with updates and solutions. The process was easy, convenient, and pleasant. This is how service appointments should go. Well done!! More
by mnieves4
Employees Worked With
Scott in service
May 12, 2023
The worst service Department Ever Appointment made for 7:00 AM Was told it was a very quick recall work Was mentioned i could wait. At noon car was not even brought into shop 7:00 AM Was told it was a very quick recall work Was mentioned i could wait. At noon car was not even brought into shop More
by shrimp16
Employees Worked With
Frankie Devita
May 05, 2023
They replaced my battery, got it done on time at a reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people More
by BOB@HUBSCHMANENGINEERING.COM
Employees Worked With
Other Employees :
Frankie Devita, Caiya Davis, Frank Scott, Walter Pensa
