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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
770 Reviews

770 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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November 18, 2023

Chris was extremely helpful and continuously communicated every step of the purchasing process. Everyone at the dealership was friendly and helpful. They expedited my purchase and made the entire experience More

by akazzolina
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
November 18, 2023

Scott is not only very knowledeable, very detailed on explaining the service being performed on my C300. Provides sound recommendations that helps me decide the best maintenance needs. More

by ABEXPRESS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 17, 2023

My main man Omar was excellent. Same with Frank and Caiya. Always a pleasure, thanks More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Caiya Davis, Frank Scott, Walter Pensa
November 16, 2023

My service was excellent. I have always had very good service at this dealership. My latest was no different. The staff delivered on every promise. More

by CVLLEWELLYN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Pauletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis, Caiya Davis, Frank Scott
November 16, 2023

Very kind they are always ready to work around your schedule an always put the customer first it's very comforting to know that when Leave all you car Issues will be addressed and corrected More

by MRDIAMOND01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 14, 2023

Efficient and courteous service. Blah blah blah why tf insist on 15 words? This is the stupidest customer service survey ever. More

by JHOUGH1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Scott
November 14, 2023

I appreciate the fine service on my R-350 Mercedes, thanks to Frank DeVita and his team More

by LARRYR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Excellent services, would continue to do business here. Would definitely recommend people to use their services. More

by BL514_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
November 13, 2023

I have been pleased with the service for two years nothing to complain about. Thank you More

by amanley6851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

It was Hard to reach the service center so you know the condition of uour vehicle More

by GARLANDS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
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