Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
803 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Everyone at this dealership Went above and beyond to help me. Out of state and my car got a flat 4 miles from the dealership. Sandy from the dealerships roadside assistance was sent to the wrong locat help me. Out of state and my car got a flat 4 miles from the dealership. Sandy from the dealerships roadside assistance was sent to the wrong location. I was cold, tired and in an unfamiliar location. He spoke to another traveler and figured out where I exactly was and reached my location. Fixed the flat and made sure I stayed in the car warm. At the dealership Kayla helped my husband and made sure the tire I needed was in stock and on hold. Upon reaching Omar Martinez, service advisor helped me figure out the tire insurance and had the tire replaced and I was in my way home to MA. The Orange County dealership is an amazing place with awesome, awesome staff. Thank You More
The staff is very professional and the dealership is always clean. I’ve been going there for years and I’m never disappointed. always clean. I’ve been going there for years and I’m never disappointed. More
Omar and the service was great on my visit very professional, I will always return here for service. professional, I will always return here for service. More
It took 45 minutes and several different departments to simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first c simply ask for the status of the work on my vehicle. I had to call back several times and different departments to get anyone to response. I first called for service, no answer, then, parts, no answer, then, I called for sales, and someone did answer. I had to tell them that I was considering buying a new car, but first I wanted to know the repair status of my current car. More
Great dealership -- Always reliable and service excellent. Conveniently located a pleasure to deal with. that's all excellent. Conveniently located a pleasure to deal with. that's all More
Excellent service and sales. Omar was excellent in service.. kept me updated on my car. Omar was excellent in service.. kept me updated on my car. More