Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Good communication, pleasure to deal with no surprises. Happy to do business there. The loaner was a brand new car , very nice. Happy to do business there. The loaner was a brand new car , very nice. More

Scotty was amazing! Thank you for all the effort & accommodations. It was a pleasure working with you. The work was exceptional. Thank you for all the effort & accommodations. It was a pleasure working with you. The work was exceptional. More

Omar was terrific, covered everything perfectly. I think he is an asset to the company. I think he is an asset to the company. More

Not good slow hard to pin down did not make us a priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished priority even though I was hospitalized during nearly 3 weeks they had the car took them 2 days to return car after it was finished More

Scott Bateman was very knowledgeable and kept me up to date on the status of my service date on the status of my service More

Very efficient and timely they were able to diagnose and return the vehicle to me and it was a very good experience. return the vehicle to me and it was a very good experience. More

Amazing quick and seamless service. Very friendly and professional. Kept to a reasonable amount of time to get the work done. Very friendly and professional. Kept to a reasonable amount of time to get the work done. More

My service representative Omar was courteous, efficient and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my v and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my vehicle prior to, and after service. More

The communication was very good. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. More

Would have giving 5 stars but I made an appointment a month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. More