Benzel Admin

I am pleased with the new management. I vowed to never go back to this dealership after very bad customer service experiences and incorrect service quotes. I met with the new manager and I vowed to never go back to this dealership after very bad customer service experiences and incorrect service quotes. I met with the new manager and she was very concerned about my experience and spent time ensuring that all my needs were met in purchasing my tenth Mercedes Benz. This is the first car I bought through Orange County MB and I will return as long she and her front office team are there. More

by ALITA MCCOY Verified Customer Verified Customer

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From beginning to end, the team was super helpful, informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! informative and helped me find exactly what I was looking for. I’d highly recommend them for your needs! More

by Yessenia Verified Customer Verified Customer

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Valentina was great! Kept in communication with me while my car was being serviced, and got me in and out quickly, Kept in communication with me while my car was being serviced, and got me in and out quickly, More

by JENGILLETT13 Verified Customer Verified Customer

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Omar was fantastic! Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I Clear communication from start to finish. The technician was great and the video really clarified what service was needed. I would give 10 stars if I could to the entire dealership. More

by Richie970 Verified Customer Verified Customer

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Great dealership and great staff’s Omar is a great guy who goes above and beyond to make sure the customer is satisfied!. The staff try there best to set me up with a loaner car. Great service who goes above and beyond to make sure the customer is satisfied!. The staff try there best to set me up with a loaner car. Great service More

by mrs.redjag ( Hazel James) Verified Customer Verified Customer

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Great dealership with great service/people in general. Overall above and beyond dealership. World class Overall above and beyond dealership. World class More

by S.thezan Verified Customer Verified Customer

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A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More

by golddentalny Verified Customer Verified Customer

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Roger Pauletta, Joe (manager) & Orlando Service Manager are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service are fabulous!! I could go to a dealership 15 minutes away. BUT instead I drive 1-1/2 hours to go to MB of Orange County. Their Personnel and service dept. can't be beat. Everyone is so friendly, professional & knowledgeable about all things Mercedes ha to offer They should be rewarded! More

by EMMA17 Verified Customer Verified Customer

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Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More

by nissar Verified Customer Verified Customer

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Fantastic service they do what they say they’re going to do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! do. Shuttled me to and from a destination while I waited for them to finish the work. Love this dealership! More

by STRICO1 Verified Customer Verified Customer

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