Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Professional, courteous and informed service. Frankie DeVita is the go to service advisor for all of my Mercedes vehicles. All vehicle service needs explained and very accommodating scheduling v Frankie DeVita is the go to service advisor for all of my Mercedes vehicles. All vehicle service needs explained and very accommodating scheduling vehicle drop off and pickup. More

We were there for an A3 service with a 10am appointment- we arrived at 9:55 am and were told it would take 1.5 hours- we got our car back at 12:30pm. We were not given any updates during that time as so the we arrived at 9:55 am and were told it would take 1.5 hours- we got our car back at 12:30pm. We were not given any updates during that time as so the delay. Our bill was incorrect and we had to pick that up. Overall all we were very unhappy with the service we got from a luxury car dealer More

Great customer service. Very helpful and informative. Respectful and good experience. Highly recommend. I love my car. Very helpful and informative. Respectful and good experience. Highly recommend. I love my car. More

Very professional people clean environment. I was dropped off at my home and picked after my vehicle service was completed. I was dropped off at my home and picked after my vehicle service was completed. More

Thank you to my rep Frankie Davita for helping me out and taking care of my truck as you always have done taking care of my truck as you always have done More

Service department are a class act. Thank you Scott for a wonderful experience with my first ever Mercedes service Thank you Scott for a wonderful experience with my first ever Mercedes service More

My service advisor Frankie was absolutely the best. Very straightforward and knowledgeable. He waited after hours for me to pick up my car because I was moving out of state the next day. What a stand Very straightforward and knowledgeable. He waited after hours for me to pick up my car because I was moving out of state the next day. What a stand up guy! I love this dealership since the day I bought my car from them. Great people‼️ More

Great service very easy transaction process. Victor was very helpful and made car buying very simple. Victor was very helpful and made car buying very simple. More

Great service! Fast and reliable. Called and was able to bring the vehicle in the same day! Fast and reliable. Called and was able to bring the vehicle in the same day! More

Scott Bernman is extremely helpful and goes above and beyond. He is very knowledgeable and always answers all my questions beyond. He is very knowledgeable and always answers all my questions More