Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

My service representative Omar was courteous, efficient and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my v and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my vehicle prior to, and after service. More

The communication was very good. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. I was being updated every step of the way. The video that the technician sent me was great and it was very well explained. More

Would have giving 5 stars but I made an appointment a month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. month in advance to get a recall done but after dropping my car off I find out they didn’t have the part. More

I had snow tires and an alignment done. Everybody was very professional and the car drives like brand new. Everybody was very professional and the car drives like brand new. More

The staff is very helpful and pleasant. I feel like a valuable customer every time I have service done to my vehicle. I feel like a valuable customer every time I have service done to my vehicle. More

Account representative, Josephine Nikolla was very helpful to help me select my car. Will go back to the dealership for my next car. helpful to help me select my car. Will go back to the dealership for my next car. More

Thank you Frankie. Service was top notch. Communication could not have been better. Everything I needed for my new sprinter was completed. Service was top notch. Communication could not have been better. Everything I needed for my new sprinter was completed. More

I always leave with a big smile because of the great and courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. courteous service! Everyone is an expert. The Place itself is so calming that I don’t mind waiting around for my car to get serviced. More

Frankie is a really good service advisor. Walter is the best GM. I would buy a car there just based on that alone. Walter is the best GM. I would buy a car there just based on that alone. More

I asked for tires in advance, had to wait two days for them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. them and I asked for an estimate on a scratch repair. I learned the price (which I never was told nor did I approve) when I picked up the vehicle. More