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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
803 Reviews

803 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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August 20, 2023

Very open, bright, and clean. Waiting area very comfortable. Staff there were very friendly and professional. More

by cookie0120.sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
August 19, 2023

Friendly, clean, easy access, knowledgeable. They keep you updated with the status of your vehicle. More

by BERNARDGARRISON1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis, Frank Scott
August 18, 2023

Never used service center. Just purchased a new vehicle. Negotiations were handled professionally and quick. I would buy another vehicle at Orange Cty More

by PATFERRO49
Recommend Dealer
Yes
Employees Worked With
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
August 17, 2023

Great dealership , attentive service and staff , sometimes gets a little backed up but always ready with an explanation and loaner so it does not affect my schedule . Scott is one of the best ! More

by WRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman , Caiya Davis, Walter Pensa
August 17, 2023

Scott Batemen was very professional and took the time to explain step by step what the service process would be and that before each step I would be contacted and explained what was going to happen and what More

by CALKINSJASON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Batemen
August 17, 2023

Omar was quick and efficient. He even got me a ride home after working a night shift. My car was driven to my house. Thank you, Omar for such an accommodation. More

by MORALESRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar!
August 14, 2023

Easy to reach, accommodating, professional without being too formal, excellent service and great communication all around. More

by reiddesign
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Frankie was especially helpful and informative when I had my vehicle in for a recent repair involving tire damage after hitting a large pothole on the highway. More

by WWONTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Scott the service manager was amazing. Extremely helpful, explained everything and kept me up to date with the progress of my service. I would highly recommend using the service department More

by jrvgolf1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
first name was Scott
August 12, 2023

I like workings the agent who took care of my car. She friendly and keep me informed. More

by DEBRAMAE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
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