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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
800 Reviews

800 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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June 09, 2023

Luxury cars, unparalleled quality, exceptional service, and a name that sets the standard in automotive engineering. More

by S.thezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 29, 2023

Scott Bateman has been really good to us. Thank you all for all your help. More

by CANDYCANE2041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
May 29, 2023

Good communication and discussion of work that needed to be performed. Always a good experience at Mercedes of Orange County More

by RYAN@TAKEFLIGHTOC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 27, 2023

I was taking care of and a fashionable amount of time and was very pleased with the service no one hassled me about my situation left satisfied service manager and technicians were very helpful More

by deblasio.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa, Michael Craig, Abe Kang
May 27, 2023

Very slow with a simple recall 10 days to complete . Poor communication in keeping me aware of why it was taking so long . More

by REYLE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caiya Davis
May 26, 2023

I really like the dealership. They have been very helpful and Mike my salesman goes above and beyond to help. More

by SAMMYNADIAJORDAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
May 25, 2023

The excellent service, excellent customer service l loved de cars I love the whole company More

by VASOBELLESIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 22, 2023

Communication was terrible, always needed to reach out to get answers. Often received an attitude and when trying to reach a manager I was ignored. Finally when speaking with the manager the problem still wa More

by NLYONS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Devita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 20, 2023

Smooth It was a smooth experience Will be returning for additional service recommended Thank you More

by ceetee62@hotmail.com
Recommend Dealer
Yes
May 20, 2023

The cleanliness of the environment. The friendliness of the people. Abe the knowledge of my advisor. More

by LEWISCORETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott???????, Frank Scott
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