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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
800 Reviews

800 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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May 06, 2023

Very clean and service manger answered all my questions. the video sent by the tech that worked on my car was very thorough More

by OUTLAW56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Excellent service. The work was completed on time and at a fair rate. Everyone was polite and kind. More

by Isaac
Recommend Dealer
Yes
May 05, 2023

They replaced my battery, got it done on time at a reasonable price. Service people kept me in the loop. Car was ready to pick up on time. Good service. nice people More

by BOB@HUBSCHMANENGINEERING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
May 03, 2023

I really appreciate the service dept Frank DeVita always goes above & beyond to ensure my happiness with the whole service experience....... More

by GRON765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Very professional, helpful and they make everything very convenient for me when it comes to getting my car serviced. I love the fact that they wash and clean my car after they service it. More

by fabiolatolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Scott was terrific! He explained everything and there was no hidden fees or harassment to purchase other services or parts. More

by YVPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
May 02, 2023

Appreciate the way they explained me everything and the way they worked on my vehicle More

by shubhamdarji1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 02, 2023

Had no problem when I took my vehicle to get serviced. was treated very nice More

by u4lunch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis
May 02, 2023

It was a good experience like I had before. Frank was excellent. The gentleman who work on my car was thorough. More

by CHOWDHURYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Frankie DeVita is the best. He's always extremely helpful with all of Crown Castle fleet vehicles. Class act! More

by DEAN.HYDOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benzel Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott, Walter Pensa
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