Mercedes-Benz of Orland Park

Service guy, Dominic, was RUDE and DEFENSIVE about everything, when nothing was about him. With the fix on the car, he totally missed that the car was due for Service A and needed a car wash. everything, when nothing was about him. With the fix on the car, he totally missed that the car was due for Service A and needed a car wash. More

Staff always vourteous, prompt and very clear with explanation of what to expect. Timely, excellebt service and follow up. explanation of what to expect. Timely, excellebt service and follow up. More

I brought a unit in for sprinter service. They were so busy. They had units parked every where. I had an appointment and was in and out within two hours. Wonderful service! And they are v They were so busy. They had units parked every where. I had an appointment and was in and out within two hours. Wonderful service! And they are very nice! More

They were great at servicing myS63 and also they were very fast😁 and my car came back clean very fast😁 and my car came back clean More

Very prompt service and I was updated frequently. Also picking it up was very smooth. Cashier was very polite. Also picking it up was very smooth. Cashier was very polite. More

I was very impressed with the staff at the showroom, they were knowledgeable and very helpful. I was shown a number of models of car from which I was able to select the one most suitable for my purpose. I wa were knowledgeable and very helpful. I was shown a number of models of car from which I was able to select the one most suitable for my purpose. I was also impressed by the amount of time that was spent exposing and demonstrating the electronic features of the car I chose. More

Great customer experience to schedule the maintenance and repair work on my car. I was provided. Detailed estimate for the repairs. The work was performed as promised and the car was washed. repair work on my car. I was provided. Detailed estimate for the repairs. The work was performed as promised and the car was washed. More

Service (Steve Moore) doesn’t provide updates. You have to call and get updates. Never have I had this kind of service from a Mercedes Benz dealership. I highly wouldn’t recommend. You have to call and get updates. Never have I had this kind of service from a Mercedes Benz dealership. I highly wouldn’t recommend. More

Jason Glenn always delivers efficient service. I always look forward to having him as my service representative. He is always upfront and direct. I know Jason is not just trying to charge me up. M I always look forward to having him as my service representative. He is always upfront and direct. I know Jason is not just trying to charge me up. Mercedes Benz of Orland Park, IL top service personnel is Jason Glenn. Ask for Jason if you want A+ service. I am not a robot or family member nor an employee. More

When I first called they were very attentive to me and my vehicle. I was also given options that I wasn’t expecting and the work was timely and agreeable. Thank you guys!! vehicle. I was also given options that I wasn’t expecting and the work was timely and agreeable. Thank you guys!! More