Mercedes-Benz of Orland Park

Dealership was efficient, professional and reliable. I had a great experience, they did a great job. I had a great experience, they did a great job. More

Bill Harris a great person to work with,fair and understanding,very knowledgeable and helpful understanding,very knowledgeable and helpful More

Alex was amazing and professional and answered all my questions regarding my car. Thank you so much Alex. questions regarding my car. Thank you so much Alex. More

Competent and friendly staff. Eric was particularly helpful and accommodating. Would definitely return to this dealership for my next car service needs. Eric was particularly helpful and accommodating. Would definitely return to this dealership for my next car service needs. More

Excellent service provided. I received complementary pick up and delivery of my car. Quick quality service, along with a videotape from the technician going over all the importa I received complementary pick up and delivery of my car. Quick quality service, along with a videotape from the technician going over all the important parts of the car, giving me a status update on each one. So impressed with the quality of service that I will always return to the dealership for any of my automobile’s needs. . More

Great people and supper great service, the people understood my problem and got right into it, I was very delighted. understood my problem and got right into it, I was very delighted. More

Friendly knowledgeable professional service. .Timely delivery of my vehicle. Offers shuttle services while car is being serviced. .Timely delivery of my vehicle. Offers shuttle services while car is being serviced. More

Lied too from Tim about the problem and price of repairs I have filed a formal complaint. Joe the service manager went along with Timothy when finding out the problem was not my air compressor once Tim sat I have filed a formal complaint. Joe the service manager went along with Timothy when finding out the problem was not my air compressor once Tim sat in Joe office and lied to me and said 100% it’s the air compressor when come to find out it was the alternator. I was taken advantage of due to being a black female. I was charged $2,492.00 for the air compressor which wasn’t the problem. I came to pick my vehicle up and the same noise that it was making when I took it in for was never resolved. I never left the lot so they took the car back. When notified by Tim he tells me now oh it’s the Alternator. Now Joe calls me back and explains he can take the air compressor off refund the money and just charge $900 plus taxes to do the alternator once I explain to Joe I have filed a formal complaint now his attitude has changed no more putting old air compressor back on now either get both things done or we won’t do the job. This is not the first time I have had issues with Timothy in regards to my vehicle he tells you different prices each time u speak with him and he needs to be held accountable. Joe the service manager and Tim are strictly concerned about making a profit instead of the customers vehicle. I will never deal with Mercedes Benz of Orland Park ever again. More

Good experience. Great if you could purchase a car including the paperwork in two hours. Great if you could purchase a car including the paperwork in two hours. More

Everyone was very nice and cooperative. They provided all necessary information. They went over all new information for GLC 300 They provided all necessary information. They went over all new information for GLC 300 More