Mercedes-Benz of Orland Park

Mike salesperson made me feel exceptional I was pleased, James finance department was thorough with paperwork and the shop explained my vehicle from front to back I highly recommend this dealership outstand James finance department was thorough with paperwork and the shop explained my vehicle from front to back I highly recommend this dealership outstanding job this will be my dealership for years to come . More

Always Great Service! Keeps me posted on any issues and work progress. Very easy to get appointments scheduled around my work schedule. Everyone very helpful and friendly. Keeps me posted on any issues and work progress. Very easy to get appointments scheduled around my work schedule. Everyone very helpful and friendly. More

The service was not what I expected. It was disappointing. I made an appointment that was suppose to be 1 hour and 30 minutes. They took my car late and It was a three hour wait. I was n It was disappointing. I made an appointment that was suppose to be 1 hour and 30 minutes. They took my car late and It was a three hour wait. I was never offered a transport home even after I made them aware I had other plans. It was a clear disregard for my time and a huge inconvenience. Clearly they over booked. Although my rep was kind it was not a good experience at all. Truly disappointed in the lack of elegance and class. More

The service was very good as well as on time my service representative explained what was done as well as what needed to be done. representative explained what was done as well as what needed to be done. More

Courteous and kept me informed during the service process. Price paid was as discussed prior to arrival. process. Price paid was as discussed prior to arrival. More

Very good service so with Dominick service advisor two thumbs up, I feel that my car is back to like a new again…. thumbs up, I feel that my car is back to like a new again…. More

Outstanding customer service. My service advisor Dariusz was caring, knowle and right on timelines. Excellent dealership. My service advisor Dariusz was caring, knowle and right on timelines. Excellent dealership. More

Good service Friendly professional staff Nice waiting room Eric was very helpful and professional O room Eric was very helpful and professional O More

My experience with this dealership has been great. That is because of Peter Martin, and Dawson in service. They are friendly, and take care of any issue I may have. That is because of Peter Martin, and Dawson in service. They are friendly, and take care of any issue I may have. More

I was early for my appointment but was received with a smile and only waited a few minutes before a service writer was at my car to help me. Dawson took very good care of me and saw that my car was servic smile and only waited a few minutes before a service writer was at my car to help me. Dawson took very good care of me and saw that my car was serviced and called me when my car was done. Even though they weee in the middle of construction everyone was very helpful and friendly. I will be back when my car needs its next service. Always get good friendly service from Mercedes- Benz of Orland Park and it all started with the best salesman that sold me my car, Vic Cusco. More