Mercedes-Benz of Orlando

The service at Mercedes-Benz of Orlando is always outstanding. They are by far my favorite dealership in this area. I've purchased 3 new vehicles there (thank you, Frank Whitton!), and am likely to outstanding. They are by far my favorite dealership in this area. I've purchased 3 new vehicles there (thank you, Frank Whitton!), and am likely to buy my next one from them. My regular Service Advisor, Rafael Pena, always greets me with a smile. He is very professional, knowledgeable, and pleasant to work with. Everyone I've interacted with there has made me feel like a valued member of the Mercedes-Benz family. More

excellent service from start to finish Frank our sales rep was helpful, professional and make transaction easily. Thank you for everything. rep was helpful, professional and make transaction easily. Thank you for everything. More

Everyone is attentive and provides top notch service! I won't take my vehicle to any other dealership. I won't take my vehicle to any other dealership. More

Came in for routine 3 year service. Frank was exceptional in his service and keeping me appraised of the status of the work. Frank was exceptional in his service and keeping me appraised of the status of the work. More

Service was great, it would be nicer if was faster, but over all, wasn’t that bad, 2 1/2 hours. over all, wasn’t that bad, 2 1/2 hours. More

I have purchased 2 vehicles from this dealership of the past 5 years. I tried the dealership across from the mall and after taking a deposit on a 2019 convertible never heard from them. They put it in for past 5 years. I tried the dealership across from the mall and after taking a deposit on a 2019 convertible never heard from them. They put it in for some paint touch up and after a week we took our money and ran. Maitland is great, sales with Kyle was just good. No pushing just needed info. Service advisor Marcus has always had me coming back. We bought great looking c class convertible that has my wife smiling from ear to ear. More

Service manager Mike was fantastic! Made me aware of cost, time and called upon completion. Made me aware of cost, time and called upon completion. More

Is in excellent dealer, good location, very clean and Luis is the best guy, very servicial. Luis is the best guy, very servicial. More

I’ve been to other Mercedes dealerships before and they did not satisfy me. However, this dealership was more than amazing to me. They had to keep my car overnight and generously shuttled me home which was did not satisfy me. However, this dealership was more than amazing to me. They had to keep my car overnight and generously shuttled me home which was more than an hour away. Also, they kept me updated on the work that was performed on my car as well as their estimated time of finishing. I had dash lights on and electrical issues this time, and they finished very quickly. At a different Mercedes dealership, I’ve had nothing wrong with my car before and they kept my car for 3 nights. They did not try to talk me into service that was not needed. Thank you so much! More

The dealership was clean and nice. Everyone who worked there greeted me as I was walking in. The service was overpriced than other dealership though. Everyone who worked there greeted me as I was walking in. The service was overpriced than other dealership though. More