Mercedes-Benz of Oxnard

If you need to purchase a part, go see Weldon. You can tell he genuinely loves his job, and it shows in the service he provides. We had each other laughing the whole time, and he made the experien You can tell he genuinely loves his job, and it shows in the service he provides. We had each other laughing the whole time, and he made the experience easy and enjoyable. The part arrived the very next day, and he called me immediately so I could pick it up. Mercedes-Benz of Oxnard — give that man a raise! More

I purchased a used vehicle this past weekend M-B, Oxnard & was presently surprised with the sales process. (I normally compare purchasing a car to having a tooth pulled at the dentist). From the moment I & was presently surprised with the sales process. (I normally compare purchasing a car to having a tooth pulled at the dentist). From the moment I walked in & Hugo H. started helping me it was a very professional exchange. Everyone from sales manager, finance manager, etc., was very service oriented. Special shout out to Kimberly another salesperson on floor when I walked in & she was super friendly, helpful even though I was working with Hugo. Thanks to the Team at Mercedes=Benz @ Oxnard, for the great experience! More

Outstanding Service from Mario Mario provided exceptional service throughout the entire process of purchasing our new car. From the very beginning, he was professional, patient, and extremely kno exceptional service throughout the entire process of purchasing our new car. From the very beginning, he was professional, patient, and extremely knowledgeable. He took the time to answer all of our questions, explained every detail clearly, and made sure we felt comfortable and confident with our decision. What truly stood out was his honesty and dedication—there was never any pressure, just genuine support and excellent customer care. Mario made the experience smooth, stress-free, and even enjoyable. We are very grateful for his help and would highly recommend Mario to anyone looking to purchase a vehicle. He truly goes above and beyond. Thank you, Mario! From the Ortiz Family More

Very disappointed in the service department. When I called to make annual service appointment. I was not aware my car warranty expired. Took my car for an oil change. When I checked in, they When I called to make annual service appointment. I was not aware my car warranty expired. Took my car for an oil change. When I checked in, they never told me there would be a charge for my visit. After my car was complete I was told I owed 400.00. I questioned why I was being charged. I was told they told me when I made my appointment that my warranty expired. They absolutely never said anything because I would have asked how much my service would cost and would NEVER agree to a $400.00 oil change and car wash. Very disappointed that I never got notification from Mercedes of my warranty expired and that I was lied to by service department that they told me ahead of time. Updated Review: Mercedes Manager, Matt Kelleher, immediately called me after receiving my email and my concerns. Matt apologized and we agreed upon a resolution that was satisfactory to my original complaint. I was very impressed that Matt called me on a Sunday within an hour of me sending the email. This is great customer service acknowledging in a timely manner. Thank you Matt! More

I had an issue with purchasing a used vehicle. After posting here the general manager contacted me and the issue was satisfactorily resolved. If you are having issues and you are sending emails to After posting here the general manager contacted me and the issue was satisfactorily resolved. If you are having issues and you are sending emails to Ashley Adams. I think she is a.i. Pick up the phone and call the sales manager. More

Horrible service got charged 1800 dollars to have a key made that didn’t work then pushed my car off the lot literally just pushed my car off the lot and said I had to pay again if I needed more help made that didn’t work then pushed my car off the lot literally just pushed my car off the lot and said I had to pay again if I needed more help More

Appreciated the ease of viewing and making the final purchase of our vehicle. The salesman, Asrin, was very attentive, personable and knowledgeable. Pricing was very competitive. The general manager wen purchase of our vehicle. The salesman, Asrin, was very attentive, personable and knowledgeable. Pricing was very competitive. The general manager went the extra mile to assure our satisfaction with our purchase. Dealership was very accommodating and delivered our vehicle to Santa Maria in the evening. Excellent customer service. More

I recently leased a 2024 Mercedes-Benz C300 from the Oxnard Mercedes-Benz dealership in California, and the experience confirmed my long established image of Mercedes Benz as a world class brand. Th Oxnard Mercedes-Benz dealership in California, and the experience confirmed my long established image of Mercedes Benz as a world class brand. The salesman and my main point of contact ‘Asrin’ was professional, transparent, friendly and knowledgeable gentleman, answering every question I had with detailed information on the car and assisting the whole process. The leasing process was straightforward and it was clearly explained to me, and there were no surprises or hidden fees. Denys sent me all documents to be signed electronically. She was prompt, professional and efficient. Overall, my experience of leasing from Oxnard, California MB dealership was outstanding. Asrin was kind enough to bring the car to my place, he provided a top-notch customer service. I would highly recommend Oxnard Mercedes-Benz dealership to anyone looking for a Mercedes-Benz. Michael K More