Mercedes-Benz of Oxnard

This was the best dealership I have ever come across. My fiance and I bought a 2012 C class from them. We went to a couple Mercedes dealerships here in San Jose. Stevens Creek, Monterey and San Francisco. N fiance and I bought a 2012 C class from them. We went to a couple Mercedes dealerships here in San Jose. Stevens Creek, Monterey and San Francisco. None of them were as helpful and pleasant as Oxnard. We contacted Monie Jensen via their internet sales, told him what we wanted. He was simply the best, helped us understand what the car came with, how much it will cost us, what we'll need to hold it and even offered to stay a bit later just to make sure he was the one that dealt with us. We drove all the way down from San Jose, CA to purchase from them with my fiance and her family. He wrapped the car in a bow, described in detail what the car had and then we went to the finance department....we cringed at first because we thought oh no, no more Monie. But then it got even better, we met Ty! One of the friendliest and most honest persons you'll ever meet. It wasn't a haggle on price, he made us feel welcome and even got us a better deal than we could have anticipated! He went over all the documents in detail, explained the service plans and what they entail without making you feel like an ant. My mother and my father both bought CLs from Stevens Creek and Monterey. Both were terrible experiences, their service departments and sales departments were rude, cars had issues and they made no attempt to fix them. But not Mercedes Benz of Oxnard, they got it right! After we drove back with our car, Monie contacted us to see how the drive was and if everything was good. We've even called Ty to let him know I'll be buying my car from them now too and I'm a BMW owner. I HIGHLY recommend anyone that buys a Mercedes goes to this dealership regardless of the drive. I know we will only buy our cars from them from now on. Thank you Ty and Monie for changing our opinion on car dealerships. If only they were an Audi, BMW, Mercedes dealership all in one. ;). If you're at all worried or having second doubts, just call and ask for Ty! More

bought my certified E350 and it was awesome, very nice atmosphere compared to mb calabasas who were prejudice, im glad i didnt get my car there. the deal i got was great with added bonuses. couldnt think atmosphere compared to mb calabasas who were prejudice, im glad i didnt get my car there. the deal i got was great with added bonuses. couldnt think of any bad things to say about this dealership. More

SME's ... Subject Matter Experts, that's what you'll find at Oxnard Mercedes Benz. Prior to making my purchase at Oxnard Mercedes Benz, I had visited several of the Mercedes Benz Dealers in the Los Angeles at Oxnard Mercedes Benz. Prior to making my purchase at Oxnard Mercedes Benz, I had visited several of the Mercedes Benz Dealers in the Los Angeles area where I live as my Mercedes had been totaled in an accident a month before. My intent was to go back to one of my two favorite Mercedes car dealers in L.A. County because they had such great customer service skills, HOWEVER, that all changed when I stumpled upon Oxnard Mercedes Benz quite by accident after leaving Solvang. I never knew they existed but when we exited the freeway and stumpled upon their lot, we were greated by a very friendly, highly professional and knowledgeable sales manager, Gene Mewborn. He was never pushy, he knew all the details of the vehicles and then when he introduced us to the sales rep, Eder Nava, who continued with the outstanding customer service, walked us through every detail of the vehicle and knew when to bring in the sales manager, Gene, when it was time to negotiate the deal. They gave us an offer we couldn't refuse, plus a few extra amenities but WAIT, it was just beginning. The highlight of the sale was dealing with the Finance Director, Ty Woods. Another friendly, highly skilled professional. You could tell he was very seasoned and knew his job very well. Although we had a pre-approved certificate from the Federal Credit Union,we ended up financing through Mercedes because the interest rate Ty offered us, was the best! We couldn't beat it and just when I thought it couldn't get any better - we didn't want to drive the car all the way back to L.A. so they delivered it! More than 70 miles away... and when they brought the car, they stayed an hour to go over all the details of the car, and left us a little bag full of Mercedes gift items! You can't beat the outstanding customer service experienced at this dealership - very friendly, accomidating, knowlegable and just the greatest guys to work with ever! Thank you Oxnard Mercedes Benz! More

My current Mercedes lease was ending in a couple of months and my husband and I were thinking of leasing the 2013 Mercedes C250 Coupe. We were not looking forward to the whole car buying/leaing proces months and my husband and I were thinking of leasing the 2013 Mercedes C250 Coupe. We were not looking forward to the whole car buying/leaing process due to the fact that our previous experience was not pleasant and extremely exhausting. We visited a couple of Mercedes dealerships and honestly, we couldn't wait to get out the door. We decided to utilize the Internet and have some of the dealerships compete for our business regarding the C250 Coupe. Monie Jensen responded immediately as did a few others but the minute I spoke to Monie, I knew that we would be doing business with him. I told Monie exactly what we were looking for and within minutes he located a car and submitted the information to me. My husband and I decided to drive to Mercedes Benz in Oxnard to meet Monie and test drive the Coupe which we fell in love with. Monie was extremely professional and a pleasure to do business with. We have purchased/leased many cars including other Mercedes and BMWs and our experience with Monie Jensen was absolutely the best! We have already recommended Monie Jensen to some of our friends and will continue to do do. Diane & Greg Adams More

Succinct and accurate advertising on website. Friendly staff. No back-and-forth between salesperson and manager-- instead, manager came to us. Incredible price-- out the door was less than Kelly Blue Book staff. No back-and-forth between salesperson and manager-- instead, manager came to us. Incredible price-- out the door was less than Kelly Blue Book and Edmunds. No unexpected markups. Two hours from test-drive to driving away in my new (used) car. More

We greatly appreciated the professionalism and forthright manner the entire staff handled our new Smart purchase. We would not hesitate to give them the first right of refusal on any future sale or lease. manner the entire staff handled our new Smart purchase. We would not hesitate to give them the first right of refusal on any future sale or lease. They were friendly, knowledgable and courteous and followed through on getting information to us in a timely way to help make the sales experience very smooth and frustration free. More

I had no intention of buying a new car when I went to the dealership last week. I met Monie and he made the process so easy so I bit the bullet and got a new car. He made the process so painless and I am v dealership last week. I met Monie and he made the process so easy so I bit the bullet and got a new car. He made the process so painless and I am very happy. I would definitely recommend him to my family and friends. Thank you! Jen More