Mercedes-Benz of Oxnard

I made an appointment for my 2003 C230 Kompressor's Service A but ended up spending $2448.00 for extra repairs that were diagnosed after my extended service contract expired. It seems to me that most c Service A but ended up spending $2448.00 for extra repairs that were diagnosed after my extended service contract expired. It seems to me that most cars detriorate after five years of ownership and it is not just MBZ. I religiously made the necessary maintenance that was recommended by the manufacturer or every time the service reminder signs goes off in my dash board but the discrepancies were not discoverd at those times I was at the dealership service stations. Your employees were great in explaining what have to be done to my car. More

Nice overall buying experience. We tried other dealerships and eventually came back to Mercedes-Benz of Oxnard for the purchase of a Smart Car. Eder and his manager were flexible and Brian the fin dealerships and eventually came back to Mercedes-Benz of Oxnard for the purchase of a Smart Car. Eder and his manager were flexible and Brian the finance guy was friendly and helpful. Also, my wife and I found out that this is a dog friendly dealership. I am certain to return there for, if nothing else, the free car washes they offered me. More

I have been serving on active duty in the military for the past 26 years and have experience with multiple dealerships both in and out of the continental U.S. I can unequivocally say that the service de the past 26 years and have experience with multiple dealerships both in and out of the continental U.S. I can unequivocally say that the service department and particularly my Service Advisor Mr. Angel Duran deserves special recognition for all that that they have done for me and my family. We had recently purchased an extended warranty for our vehicle and as a result of a typographical error the vehicle had been devalued, essentially limiting the amount of service that was to be covered. After discovering this discrepancy during a recent service visit, Mr. Duran took it upon himself to deal directly with the warranty company to correct this administrative error. As a result of Mr. Duran's hours of perseverance the warranty company corrected the error and covered the claim, saving my family thousands of dollars. We are in the process of moving to a nearby city that has a Mercedes Dealer but as a direct result of Mr. Duran's actions I will most certainly be traveling the extra distance to bringing our vehicle to the Mercedes Oxnard dealership for service. Additionally I have and will continue to recommend the Service Department to anyone I find in need of mercedes service. More

If you are in the market for New Mercedes Benz replacement parts I would highly recommend Mercedes Benz of Oxnard as your "One-Stop-Shop" for Factory Replacement parts! John Berka who works in the replacement parts I would highly recommend Mercedes Benz of Oxnard as your "One-Stop-Shop" for Factory Replacement parts! John Berka who works in the parts department has all of the attributes of a factory trained parts professional. He is fast courteous and most of all gets you the right parts that you need the First Time! I have dealt with many other parts personnel over the years at many other dealers but none have been able to match his sincere concern for acquiring the proper detailed information necessary for getting the proper replacement parts for my particular application. I would also like to give due phrase to Vanessa who works as the receptionist / cashier. She has a wonderful friendly cheerful truly helpful personality and is likewise fast and efficient as well. I usually do not take the time to remember the names of cashiers at car dealerships but my standard bad habit ends here with Vanessa. She has a way of making you as a customer feel very special indeed! She always takes the time to acknowledge me by saying hello to me by name when ever I enter the parts and service area which is truly unusual in this fast paced day and age. Cashiers at dealerships can often times get over looked as very important attributes to a car dealership but they are often times the First and ( or ) Last person that the customer comes in contact with at the dealership that is why I am taking the time to recognize her and her professional importance to this dealership team. First time impressions are Very important! Good Job Vanessa! More

I went to MB just to look at the C-Class MB as I have never owned one before. After being shown a few, I decided on an E-Class. Jay was a nice salesperson however, the sales manager, Mark, did the deal-m never owned one before. After being shown a few, I decided on an E-Class. Jay was a nice salesperson however, the sales manager, Mark, did the deal-making. they were both very nice to work with. Eventually we all came to a mutually agreed upong price we were happy with. The finance person, Brian, was very friendly and knowledgeable to work with. He made the paperwork part of the process seamless.Thanks to everyone at MB of Oxnard for making this happen. More

Just want to pass on a sincere thank you to you and your Staff for recent service, upgrades and repairs to our ML-350 and CLK-350. In particular Mark Interlicchiam provided exceptional Customer Service, Sup Staff for recent service, upgrades and repairs to our ML-350 and CLK-350. In particular Mark Interlicchiam provided exceptional Customer Service, Support and Care. In the almost 2 years that we have used your Mercedes Service Department the Service and Support has been very good. More

I’ve recently purchased the GLK350 4matic from Mercedes of Oxnard. Alfarado Nova was my sales representative and I had nothing but the pleasurable experience. I would give him 10/10 score for the satisfact of Oxnard. Alfarado Nova was my sales representative and I had nothing but the pleasurable experience. I would give him 10/10 score for the satisfaction of the friendliness, efficiency, professionalism and the great follow up through the whole car buying process. I would have my family members to go back to purchase the car from Mr. Nova again and I would vote him to be the best sales man of the year. In my case Mr. Nova made a huge difference in my decision to purchased the car from the Mercedes of Oxnard….so far everything has been outstanding. More

Last Saturday I visited Mercedes-Benz of Oxnard and Alfredo Nava approached me with sincere care and a beautiful smile asking me how he may help me. I honestly have to say I had a rough day, and Alfred Alfredo Nava approached me with sincere care and a beautiful smile asking me how he may help me. I honestly have to say I had a rough day, and Alfredo took care of me. He stood by my side from 11 am till 7pm with out any pressure but with patience, humble, and gracious attitude. I needed to get a car and test drove multiple cars with Mr. Nava. STILL Mr. Nava, stood by my side and promised me he will take care of me.Hours has gone by and Alfredo Nava had a smile that you will never forget. Finally, everything was in place and Mr. Nava helped me to purchase ML350 with NO pressure. What a experience I had that I will NEVER forget. In addition with wonderful service I received, Mr. Nava offered to deliver my Car to Westminster. My last impression is WOW!!!! More

JC is an absolute pleasure to work with. We were in the market for a luxury, mid-size SUV and after visiting and test-driving every car in the category, all it took was a half-hour with JC at MB of Oxnard market for a luxury, mid-size SUV and after visiting and test-driving every car in the category, all it took was a half-hour with JC at MB of Oxnard to make the decision to lease the MB ML350. JC made this car-buying experience the easiest to date! He even delivered the car to our house. My car-buying experience at Mercedes Benz of Oxnard has most likely made me their customer for life. BTW, the dealership itself is absolutely gorgeous, love the space and the layout too. Thanks JC! VIPUL PATEL More

I was referred to “JC” the fleet manager at Oxnard Mercedes and have to say it was the best car buying experience I have had. Straight forward pricing and they even delivered the car to my home. No Mercedes and have to say it was the best car buying experience I have had. Straight forward pricing and they even delivered the car to my home. No sales nonsense, they did what they said and I could not be happier. More