Mercedes-Benz of Palm Beach

This dealership is consistently incompetent, unreasonable, & scammy in many ways, definitely avoid the body shop and General Manager. Even if you get everything in writing they will still not ho unreasonable, & scammy in many ways, definitely avoid the body shop and General Manager. Even if you get everything in writing they will still not honor their word or stand behind the information they gave. Unprofessional all around. My car was there for body work and should have had a leaking fuel tank addressed in service, the fuel pump going out on the GLK is a known issue that is not wear & tear related. A fuel pump should last the life of a vehicle and they let me leave in a car they knew was unsafe to drive (I have a 2 year old in a carseat that sits right above where this is happening), all while they made no attempt to contact Mercedes to have this part covered. More

I had issues with my Mercedes Me App and Wendy Robertson, who is apart of Mercedes concierge, helped me the entire way. She followed up with me multiple times and made sure everything was working as it shoul who is apart of Mercedes concierge, helped me the entire way. She followed up with me multiple times and made sure everything was working as it should be. She’s a great asset to your company/ team. More

As I walked into the dealership, I was greeted as if I was a family member. Loved it. Later, I was introduced to Anthony Hippolyte, who provided a pleasurable experience- from showing me different class v was a family member. Loved it. Later, I was introduced to Anthony Hippolyte, who provided a pleasurable experience- from showing me different class vehicles to articulating the interior specs of every vehicle. It was phenomenal service. Thank you for managing my expectation of what purchasing a vehicle should feel like. Well done. More

Jason is amazing. He’s helped me after hours - all on his own time - no questions asked and gladly. Can’t say enough good things about this guy!!!!! He’s helped me after hours - all on his own time - no questions asked and gladly. Can’t say enough good things about this guy!!!!! More

We purchased an S550 without going to the dealership and had it delivered to our home. Our salesman Richard King took care of everything, He took additional pictures looked the whole car over for us. Dealt had it delivered to our home. Our salesman Richard King took care of everything, He took additional pictures looked the whole car over for us. Dealt with having it shipped and called to make sure it arrived. The car was perfect just like he promised. The whole purchase was so easy thanks to him. He is so efficient quick friendly and honest. Look no further if you want a wonderful experience buying a vehicle call and ask for Richard King! More

Jason has been a phenomenal service representative. He provided excellent care along with detailed explanations, timely responses, and friendly interactions. I am highly satisfied with Jason’s level o He provided excellent care along with detailed explanations, timely responses, and friendly interactions. I am highly satisfied with Jason’s level of services and look forward to working with him again. More

Jason Tuck is an amazing Advisor. He's thorough, honest & professional, always has your best interest in in mind. He's thorough, honest & professional, always has your best interest in in mind. More

Jason Tuck Was a great service advisor I recommend him for any job, If you’re ever in West Palm Beach and you have a Mercedes that the service please stop in and see him for any job, If you’re ever in West Palm Beach and you have a Mercedes that the service please stop in and see him More

Jason was Very kind, very helpful and did everything he could to make this service a better experience! helped us get everything done stress free. could to make this service a better experience! helped us get everything done stress free. More

Jason was amazing. He kept me updated on the vehicle status, made sure I was well taken care of and took great care of my car. He has excellent customer service skills He kept me updated on the vehicle status, made sure I was well taken care of and took great care of my car. He has excellent customer service skills and I would truly recommend to friends and family. More