Mercedes-Benz of Palm Springs

Excellent Sales Advisor (Andrew Mortimer-Lamb) This is a prestigious dealership and as I cruised the lot, I saw they house nothing but quality vehicles. I purchased a CPO 2016 SL400 and am extremel This is a prestigious dealership and as I cruised the lot, I saw they house nothing but quality vehicles. I purchased a CPO 2016 SL400 and am extremely proud of my new vehicle. The sale was smooth with a fair price for both the vehicle and my trade in. The deal was on a Sunday and there was not an opportunity to properly detail the vehicle, but Andrew Sales Advisor)set it up for later in the week and it looks better then when we picked it out. A very nice young lady assisted with the financial paperwork and she was kind enough to come over and congratulate me on my purchase. Before leaving the lot, Mr. Whitaker showed us the numerous amenities and how to operate the vehicle. It was a great experience. More

Great Service Jeff in services does a great job with our car. His quick to respond to any issues we have and takes care of ensuring car is well maintained. They do Jeff in services does a great job with our car. His quick to respond to any issues we have and takes care of ensuring car is well maintained. They do a good job of keeping the place clean and tidy. More

Purchase of 2019 E450 Coupe We traded in our GLC 300 for a new 2019 E450 Coupe. The dealership and salesperson, Karnit Aricha, was very helpful, professional, and motivated to s We traded in our GLC 300 for a new 2019 E450 Coupe. The dealership and salesperson, Karnit Aricha, was very helpful, professional, and motivated to sell us a new Mercedes-Benz before the year's end. At first disappointed that the car we liked had been sold the day before, Karnit searched the database and found almost the identical car at another dealership. We were very thankful for her tenacious effort to find the car we wanted. Thank you, Karnit, and thank you Mercedes-Benz of Palm Springs. More

Great Service Brought my car in for Service B. My car was completely serviced within 3hrs and cleaned. Everyone envolved was very polite and responsive. This is my Brought my car in for Service B. My car was completely serviced within 3hrs and cleaned. Everyone envolved was very polite and responsive. This is my normal experience for any service work MB of Palm Springs. More

Excellent work I recently took my vehicle in to Mercedes Benz of Palm Springs for service. .They took care of all issues and did a great job, as usual! I recently took my vehicle in to Mercedes Benz of Palm Springs for service. .They took care of all issues and did a great job, as usual! More

Mercedes Benz Palm Springs provides excellence to All Mercedes Benz of Palm Springs provides excellence in all areas of MBPS....when buying or leasing ,Ive leased many cars through MBPS and I have always Mercedes Benz of Palm Springs provides excellence in all areas of MBPS....when buying or leasing ,Ive leased many cars through MBPS and I have always been very happy with the selection on the lot and MB Sales associates that listen and take care of my needs. In taking my cars in to MBPS for their services, its easy to schedule, and my service guy Jeff Thrush always gives excellent service, takes care of my loaner car needs and communicates at all times with my service. Jeff Thrush is always professional, knows the product of each car and puts his customers first. The dealership manager Michael Baumstark is always there to answer any questions and takes care of all customers needs. Im very very happy with MBPS and I will be leasing a new car in the next month. More

New E450 Cab they found me the exact spec for the car I was looking for. Really worked to get me the right car and for the deal to work. A great buying experienc they found me the exact spec for the car I was looking for. Really worked to get me the right car and for the deal to work. A great buying experience. More

New CLS 450 I had read great reviews of this store, but their services was well beyond expectations. They made us feel very comfortable and were very helpful thro I had read great reviews of this store, but their services was well beyond expectations. They made us feel very comfortable and were very helpful throughout the entire process. They were extremely professional and I would absolutely recommend it to anyone looking to purchase a mercedes. More

My Brand New GLE 350 4 Matic SUV Your Sales Representative, Brenda Dryden, immediately reduced my stress level as a prospective Buyer! She was very low key, but extremely informative Your Sales Representative, Brenda Dryden, immediately reduced my stress level as a prospective Buyer! She was very low key, but extremely informative during the Sales Process. Brenda increased my knowledge and ability to make an informed decision in acquiring a new SUV! She answered all my questions, and suggested resources available to me, to make this transaction happen! Most of all she has been following up with me regarding some minor corrections that need to be made with the vehicle Thank you Brenda, I would definitely come back to you to purchase a new vehicle in the future! Also Garrett Whitaker, impressed me by his knowledge of all the functionality and features of my new SUV. He was very thorough and patient! Thank you Garrett! Thanks! (Jack) John Charles Healy More

Not recommended Concerns with dealing and responses, follow up and dependability. They do not care once they have your money, no call backs or ascertaining that the c Concerns with dealing and responses, follow up and dependability. They do not care once they have your money, no call backs or ascertaining that the customer has unresolved issues related to product. More