I worked with salesperson Dustin from “…I’m here for a test drive only…!” to final purchase and my new 2018 AMG GLC43. Wow! Is my first reaction working with Dustin as I write this review of Mercedes-Benz Palm Springs dealership. Simply, awesome salesmen ship from start to finish.
This is my first MB and I must write I am extremely pleased with my option to change from BMWs. I have never experienced in all of my new car quests a more reasonable and care able sales relationship than that of Justin. He listened and noted each of my new car requirements and delivered each. Justin did not exhibit the dreaded demands of some sales staff (i.e., “…what would it take to get you to buy the car today…?”) approach; conversely, he willingly and professionally sought out my needs knowing some of his promises may deviate from the dealership mandates. Nevertheless, he stuck to his commitments and delivered on his promises. This was an experience I have never represented by past BMW dealers.
I am very, very glad and happy of the decision made- purchasing my 2018 AMG vehicle. Hoping, when it’s time for service needs, I’ll experience similar superior customer service outcomes.