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Mercedes-Benz of Palm Springs
Palm Springs, CA
225 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 225 reviews
August 08, 2023
Everyone was so helpful, welcoming and knowledgeable. They made sure that we were comfortable while waiting and that purchasing the vehicle was as easy as possible. They had a concierge available to he They made sure that we were comfortable while waiting and that purchasing the vehicle was as easy as possible. They had a concierge available to help us understand all the intricacies of the vehicle. More
by Michaelpollina
Employees Worked With
Jarred Davidson
July 31, 2023
From my initial inquiry to the day we drove our new car home, all facets of our buying experience were great. Our Sales Exec was professional, knowledgeable and very responsive to our needs. I am hopef home, all facets of our buying experience were great. Our Sales Exec was professional, knowledgeable and very responsive to our needs. I am hopeful that our future experience with service is on the same level. More
by Jim V.
Employees Worked With
Andrew Mortimer-Lamb
July 11, 2023
The express service was over 4 hours but service was completed. Recently had a question on an issue on the me connect app and when I called service referred me to the concierge where I had to leave a vo completed. Recently had a question on an issue on the me connect app and when I called service referred me to the concierge where I had to leave a voicemail. Never heard from anyone. More
by kevinandjane
Employees Worked With
Concierge
June 26, 2023
I have a relationship with Mercedes benz that goes back about 50 years. In Palm Springs, the people I dealt with were exceptional. The Mercedes Benz symbol means style, grace, and fun, just like the folks about 50 years. In Palm Springs, the people I dealt with were exceptional. The Mercedes Benz symbol means style, grace, and fun, just like the folks at the dealership. More
by Robert
Employees Worked With
Jarred Davidson, Gary Whitaker
May 30, 2023
Not a good car buying experience. The process could be changed to actually benefit the buyer and not just pad the dealers bottom dollar. The process could be changed to actually benefit the buyer and not just pad the dealers bottom dollar. More
by Dhorton
Employees Worked With
Gary Whitaker
May 24, 2023
Wonderful service. I live in Los Angeles and have many options for MBZ service, but I will use MBZ Palm Springs for service. Why? It is their people and attitude; they I live in Los Angeles and have many options for MBZ service, but I will use MBZ Palm Springs for service. Why? It is their people and attitude; they are the best. Greeted as if you were a family member, paperwork is always ready, and the service is always done right. They are the best! More
by jeff
Employees Worked With
Rick Williams, Gary Whitaker
May 13, 2023
I have done business with Mercedes Benz of Palm Springs for over 20 years. Brenda Dryden and the entire staff are knowledgeable, patient, and enthusiastic. for over 20 years. Brenda Dryden and the entire staff are knowledgeable, patient, and enthusiastic. More
by sawilliamsesq
Employees Worked With
Brenda Dryden; Robert Dryden, Gary Whitaker
May 13, 2023
Great customer service representative Karnit, she helped us, accommodated our needs and concerns, and my car is amazing! The experience was flawless- I will buy my next car from here. us, accommodated our needs and concerns, and my car is amazing! The experience was flawless- I will buy my next car from here. More
by GclassMox
Employees Worked With
Karnit Aricha, Gary Whitaker
