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Mercedes-Benz of Palm Springs

Palm Springs, CA

4.5
184 Reviews

4095 E Palm Canyon Dr

Palm Springs, CA

92264

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Showing 184 reviews

July 08, 2021

Palm Springs' Mercedes is one of the best dealerships in Southern California. The attention to detail provided by the service advisors is amazing. Mike M goes beyond his duties to make sure that everythi More

by maam111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mrofchak
Jul 14, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Palm Springs.

June 20, 2021

My Service Advisor Jeff is FANTASTIC!!!! Appreciate all that PS MBZ does. They have always taking amazing care of me and my car! Thanks for all you do. More

by Harveynics9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jeff, Gary Whitaker
Jun 23, 2021 -

Mercedes-Benz of Palm Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

Excellent experience at the dealership. I never felt pressured, and the Sales and Customer Service were top notch. Easiest buying experience I have ever had. More

by duaneaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit. , Gary Whitaker
Apr 28, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Mercedes Benz of Palm Springs us a nice dealership. Everyone is professional and pleasant. I have purchased two new vehicles there. The sales dept is no pressure service More

by Bbrodowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Palm Springs! We do hope we can be of assistance in the future. Take care!

April 07, 2021

Best place to buy a car Always nice and smooth Best place to buy a car Always nice and smooth transactions This is my second car from this dealer and I’m a customer for life . More

by aboris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you so much for your review and your repeat business! We are so grateful to have your support. Thanks again!

March 18, 2021

She was very helpful with the ins and outs of ordering the car, had helpful suggestions about getting what I wanted, and kept in touch over the nearly 3 months until it arrived. More

by mcantlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karnit Aricha, Gary Whitaker
Mar 20, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you, we are so happy to hear about your 5-Star Experience.

March 13, 2021

Lousy. Dealership has too much business; only Mercedes in valley. Gave me a estimate to fix my car of $3,600+. Local mechanic charged $600. More

by michael c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Williams, Gary Whitaker
Apr 15, 2021 -

Mercedes-Benz of Palm Springs responded

Michael, while we always strive for 100% satisfaction, we are sorry to see that we fell short of your expectations. Our Mercedes-Benz Certified Technicians and original OEM parts are backed by the factory, with this there are times our quotes will come in higher. We are happy to hear that you were able to get your vehicle fixed in the end.

January 31, 2021

Never paid for my parents car they took and sold!!!They Never paid for my parents car they took and sold!!! They bought my parents car.They didn’t have the title in hand so they called to say they are brin More

by Alm80godd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Whitaker
Mar 06, 2021 -

Mercedes-Benz of Palm Springs responded

We appreciate your feedback and have received all 5 reviews posted amongst the different review portals. Since our transaction is with your mother, we have worked to resolve the DMV challenges with her directly. Please feel free to communicate with her to confirm the resolution.

December 31, 2020

This is my fourth Mercedes since moving to the desert. All service has been performed at the Palm Springs Dealership and I have never had an issue. More

by Cadillacman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Whitaker
Apr 05, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you again for taking the time to let us know how we did. We are grateful for your loyalty.

December 21, 2020

The staff is friendly, professional, and very knowledgeable. It is such a pleasure to have them as my official dealership. The dealership is beautiful and clean. More

by katy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Whitaker
Apr 16, 2021 -

Mercedes-Benz of Palm Springs responded

Thank you so much, Katy. The pleasure is also ours. We look forward to being here for you whenever you need us next!

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