Mercedes-Benz of Paramus

Services for timely, efficient and professional Service rep (Chris) was great, he communicated the services that needed to be performed and contacted me as soon as the car was ready for pick up. Ov Service rep (Chris) was great, he communicated the services that needed to be performed and contacted me as soon as the car was ready for pick up. Overall for good service experience. More

They gave a good a service They were very professional and the workers was on hand to answer all questions. The best out of this is the loaner car they give and have u return They were very professional and the workers was on hand to answer all questions. The best out of this is the loaner car they give and have u return it after they finished working on your car More

6th time we brought our car in for the same repair. Suspension light. Recevied my car & next day same light came on. Brought car back 6 times for same issue. Communication poor & correction poor. Lost c Suspension light. Recevied my car & next day same light came on. Brought car back 6 times for same issue. Communication poor & correction poor. Lost confidence in Mercedes brand. More

Ask for Nick he is the best Overall a great experience with Nick. We ended up buying two cars from him. I'd highly recommend Nick and this dealership. Great service and very prof Overall a great experience with Nick. We ended up buying two cars from him. I'd highly recommend Nick and this dealership. Great service and very professional. More

Jeff Chun We came in for service and left with a new vehicle. Our 4th MB but first at this dealership. It was seamless. The quickest turn in and drive off we’v We came in for service and left with a new vehicle. Our 4th MB but first at this dealership. It was seamless. The quickest turn in and drive off we’ve experienced. Jeff was great. Listened to our needs and wants and found us the right vehicle. He is professional and answered any questions informed, quick, and honest all with being very nice. We ran into a defect issue on our windshield and Jeff set us up 1,2,3 to have the issue rectified very quickly. The entire process was all five star. Axel and Theresa from service were also amazing. Went above to make the situation right. Great team! More

Clear Vision We picked up my new vehicle and didn’t realize until we drove off the lot that the windshield had an odd defect that made it look blurry. We contacted We picked up my new vehicle and didn’t realize until we drove off the lot that the windshield had an odd defect that made it look blurry. We contacted our sales person Jeff Chun who connected us with service and it was replaced within a day. Dropped off, received a loaner and they even dropped my vehicle once done to our home since my car seat was not in place. They were amazing. From Jeff in sales to Axel and Theresa in service! Great team! Professional and helpful. All in a timely manner. Five stars! More

Total Satisfaction! Robert Marzo was just amazing in helping us find and buy 2 amazing SUV's. We couldn't be happier. We will be back again for sure. Robert Marzo was just amazing in helping us find and buy 2 amazing SUV's. We couldn't be happier. We will be back again for sure. More

Nice Employess Offer Goid Service The Customer Service people are so friendly and helpful that they make an unpleasant task (service the car) less of a chore. The Service was efficien The Customer Service people are so friendly and helpful that they make an unpleasant task (service the car) less of a chore. The Service was efficient, done quickly, and my car was returned to me clean and shiny. More