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Mercedes-Benz of Paramus
Paramus, NJ
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,801 reviews
April 18, 2018
Ml350 4 matic One ce again Mercedes Benz of Paramus, is a great dealership , one for the service , two the representative, Theresa is absolutely great . I raccomend One ce again Mercedes Benz of Paramus, is a great dealership , one for the service , two the representative, Theresa is absolutely great . I raccomended the dealer to everyone. More
by ALDADCM
Verified CustomerEmployees Worked With
Theresa
April 18, 2018
The best! I will only go to Prestige Mercedes for car service and will only deal with the best service advisor, Chris Battaglia! Place is clean, organized and e I will only go to Prestige Mercedes for car service and will only deal with the best service advisor, Chris Battaglia! Place is clean, organized and employees are professionals. More
by MARIARAGON2
Employees Worked With
Chris Battaglia
April 18, 2018
Greatest Services, Fantastic Services, Friendly Representive First, Chris M BATTAGLIA have best knowledge and friendly and Chris and Chris team solved my worst my nightmare, I thanks to them all who involving t First, Chris M BATTAGLIA have best knowledge and friendly and Chris and Chris team solved my worst my nightmare, I thanks to them all who involving to my problem, Send, especially thanks to Chris and god bless to you Chris, More
by sonny yim
Employees Worked With
Chris M BATTAGLIA
April 18, 2018
Good service They very friendly but they do need more people when receiving the vehicle because sometimes it takes a bit longer for someone to show up and ask what They very friendly but they do need more people when receiving the vehicle because sometimes it takes a bit longer for someone to show up and ask what are here for. More staffing in that service area is needed. More
by JANYLLT189
Employees Worked With
Richard Bradwell, David Rovello, Debbie Chorny, Luis Mendez, Marie Long
April 17, 2018
Great Customer Service We had a great customer experience with OC as our sales rep. We found what we were looing for. Used our USAA pricing deal and were sold a car same day We had a great customer experience with OC as our sales rep. We found what we were looing for. Used our USAA pricing deal and were sold a car same day. Great Work by OC. Patient, resourceful, professional. Thank You More
by jrvee55
Employees Worked With
Osiel Mancha, Edward Joseph, Kristin Mascola
April 17, 2018
Prompt, courteous, professional and thorough! Within minutes of placing a call in for service I was contacted by a technician. He asked about the details of my problem and said he would be there w Within minutes of placing a call in for service I was contacted by a technician. He asked about the details of my problem and said he would be there within 15 minutes which he was. Car needed a new battery. He replaced it quickly, neatly and with care. No complaints whatsoever! More
by billc
Employees Worked With
Paul
April 17, 2018
Superior service...second to none! Rich Lombardi has consistently provided excellent service and follow/up every time I have come in over 10 years plus! He has great chemistry and exce Rich Lombardi has consistently provided excellent service and follow/up every time I have come in over 10 years plus! He has great chemistry and exceptional professionalism! He is the reason I always have utilized Prestige ! A winner! John Delucca More
by JOHNJDELUCCA
Employees Worked With
Richard Lombardi, Axel Arroyo
April 17, 2018
Great personal service Took me without an appointment . Incredibly accommodating to my schedule. Great personal service and attention to detail. Great overall communication Took me without an appointment . Incredibly accommodating to my schedule. Great personal service and attention to detail. Great overall communication and waiting area is quite comfortable More
by GPALE
Employees Worked With
Christopher Furbacher, Axel Arroyo
April 17, 2018
Great service team to work with! Awesome experience with everyone but Chris, Axel and Steve made everything an easy experience! This will be my service department for the future and w Awesome experience with everyone but Chris, Axel and Steve made everything an easy experience! This will be my service department for the future and will absolutely recommend to friends and family. More
by ericjpuga55
Employees Worked With
Steve Eilert, Christopher Furbacher, Axel Arroyo
April 17, 2018
Service Your service looks OK. I have 2015 S550 and got the problem due to no spare tire and special tool for tire. Even if Mercedes supply this car witho Your service looks OK. I have 2015 S550 and got the problem due to no spare tire and special tool for tire. Even if Mercedes supply this car without them, I very much worry about on it. Because I could not realese the tire without the specila tool. I do not understand why Mercedes make it. Please solve this problem and advise on it to me. More
by JKKIM1215
Employees Worked With
Mark, Axel Arroyo
