Mercedes-Benz of Paramus

Quick, efficient service Greeted quickly when I arrived. They expected me and did the PPWK fast. When I picked up the car it was repaired and cleaned. I had another unrelat Greeted quickly when I arrived. They expected me and did the PPWK fast. When I picked up the car it was repaired and cleaned. I had another unrelated question they helped answer and walked me through the steps I needed to take on the system. All good. More

concern on releasing a repaired that will be safe to operate I came to the dealership garage for basic maintenance but was advised of other repairs that will need my concern for safety. the age of my car(2003 mo I came to the dealership garage for basic maintenance but was advised of other repairs that will need my concern for safety. the age of my car(2003 model) was considered on what may be safety critical in the repair of my vehicle as opposed to lower out of pocket expenses that I may get somewhere else instead of the top of the line hi-tech MB repairs. or i'll just watch my steering fluid level for constant refill. More

Excellent service from MB of Paramus. Service Manager Chris Battaglia is very knowledgeable and friendly. I deeply appreciate his professionalize and thoughtfulness. Due to my busy sched Service Manager Chris Battaglia is very knowledgeable and friendly. I deeply appreciate his professionalize and thoughtfulness. Due to my busy schedule, I requested Chris to schedule my Service B on one of the Saturday before I leave NJ for a wedding in upstate New York. He completed my maintenance service in such a short waiting period and made my trip much smoothly :) . It's pleasure dealing with him. More

Always great! Jamali has been my salesman for four consecutive vehicles and it’s always a pleasure dealing with him. He is knowledgeable about the various cars and Jamali has been my salesman for four consecutive vehicles and it’s always a pleasure dealing with him. He is knowledgeable about the various cars and understand what vehicles and features interest me. I’m looking forward to working with him in the future. More

Great as always! I went late at night after I had left work and the service provided by the staff after a long day of work was still top-notch. I went late at night after I had left work and the service provided by the staff after a long day of work was still top-notch. More

Great service and care. Service technician Steve Eilert has gone over and above his level to service customers. Prompt delivery on when to get repair done. Will recommend ser Service technician Steve Eilert has gone over and above his level to service customers. Prompt delivery on when to get repair done. Will recommend service to friends. More

GLA250A Over all the experince was okay except I waited too long for having my car back at the waiting station. One of the service man was superb, but on the Over all the experince was okay except I waited too long for having my car back at the waiting station. One of the service man was superb, but on the hand other serve man was terrible. More

Excellent Experience Taddeo Giordano was phenomenal from the very beginning. I had scheduled a VIP appointment with someone else, walked in at the time of appointment and Taddeo Giordano was phenomenal from the very beginning. I had scheduled a VIP appointment with someone else, walked in at the time of appointment and was told he was not there. At this point I was ready to leave and go somewhere else. Taddeo spotted me right away and let me know he could help me as soon as he could. He made sure I was comfortable while waiting and served me water. During the process of picking out a car, he listened to me thoroughly and gave me great advice this being my first time leasing a car. Although I was not pleased with the first quote I was given, he made sure I did not leave unhappy and called over his Sales Manager to help get me a better deal. I must say, the quote last offered to me was exactly what I had hoped for walking in with a c300 that had all the options I wanted and more. Taddeo listened to all my needs and wants and catered to them completely. he was an absolute pleasure to work with. Words I would describe him with would be: Accommodating, Professional, Efficient, Exciting, Responsive, Helpful, and genuinely cared. I must say Karol Pelc was also very quick and efficient. Setup all my documents ready to go over them with me and for me to sign, gave me my copy, even a copy of my new insurance card and had me out the door in no time. A pleasure to work with! More