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Mercedes-Benz of Paramus
Paramus, NJ
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,801 reviews
March 26, 2018
Best service writer ever Wish all dealers had a service write like Steve . What a gem very thoughtful and nice. Went above and beyond what I normally expect from a dealer Wish all dealers had a service write like Steve . What a gem very thoughtful and nice. Went above and beyond what I normally expect from a dealer More
by DDELUCA0
Verified CustomerEmployees Worked With
Marty Hasher, Steve Eilert, Axel Arroyo, Jason Cestaro
March 26, 2018
Recall and Yearly service Service was scheduled very efficiently considering I not only received the recall notification but I also wanted to receive the second yearly service Service was scheduled very efficiently considering I not only received the recall notification but I also wanted to receive the second yearly service which was due at the end of the month. I was offered a loaner, which I didn’t use because I decided to wait for the car. The total service was completed in less than 3 hours and the car was delivered to me totally washed and in perfect condition. I have always been very pleased with Prestige services. More
by TAIS.N.SANTOS
Employees Worked With
Teresa B. Zarour
March 26, 2018
Consistent excellent experience I have been a customer at Mercedes Prestige Paramus for over 7 years. They always provided me with exceptional and consistent service. Staff is very p I have been a customer at Mercedes Prestige Paramus for over 7 years. They always provided me with exceptional and consistent service. Staff is very professional and friendly and always completed the tasks in a timely fashion. I’d recommend them any day. More
by seifrefaat
March 26, 2018
Fustrating I was given the wrong diagnosis and it took them weeks to repair a wheel, due to a pothole incident and then my tire caps were all damaged and one whi I was given the wrong diagnosis and it took them weeks to repair a wheel, due to a pothole incident and then my tire caps were all damaged and one which was not even involved looks like it came from a junk yard! More
by MGRIMSTAD
Employees Worked With
Joe Berti
March 26, 2018
service - lease turn in and receiving new car as for service department - Monte Harris- a true professional...excellent personal skills-- Monte adds tremendous value to your organization...ve as for service department - Monte Harris- a true professional...excellent personal skills-- Monte adds tremendous value to your organization...very knowledgeable on all of your vehicles and goes beyond the norm to make the customer feel comfortable and educated ... a Keeper-- More
by Raulmillan13
Employees Worked With
Monte Harris
March 26, 2018
service to my CLC300 Steve is by far the best person I ever dealed with at any Car dealership. Knowledgeable, friendly, sociable. You should promote him!!! That is my c Steve is by far the best person I ever dealed with at any Car dealership. Knowledgeable, friendly, sociable. You should promote him!!! That is my comment. More
by SCHOUT
Employees Worked With
Steve Eilert
March 26, 2018
Annual service. Work done was completed expeditiously and satisfactorily. Service reps were very polite and helpful in getting the work done and in contacting me whe Work done was completed expeditiously and satisfactorily. Service reps were very polite and helpful in getting the work done and in contacting me when all was done. More
by MURRAYJJR
Employees Worked With
Christopher Furbacher, Monte Harris
March 26, 2018
New Mercedes I recently had the pleasure of working with Mike Messina who assisted me in purchasing my new Mercedes. It was a totally painless, wonderful experien I recently had the pleasure of working with Mike Messina who assisted me in purchasing my new Mercedes. It was a totally painless, wonderful experience. Thank you for making my purchase go so smoothly! More
by SUSANKSC
Employees Worked With
Michael Messina
March 26, 2018
Wheel refinishing Wheels on my 2014 cla 45 Ang very difficult to match there was road rash and chips. The service person nailed it. They have a perfect factory finish. Wheels on my 2014 cla 45 Ang very difficult to match there was road rash and chips. The service person nailed it. They have a perfect factory finish. More
by JENMAIT1
Employees Worked With
Chris B
March 26, 2018
Excellent Everything was done exactly the way expected! The customer service was second to none and the entire staff was very helpful in all aspects of the visi Everything was done exactly the way expected! The customer service was second to none and the entire staff was very helpful in all aspects of the visit. More
by FRANKMAR
Employees Worked With
Steve Eilert
