Mercedes-Benz of Paramus

Ken Cundari has been a pleasure to deal with. This is my second Mercedes from Ken and he could not make the transaction any easier. His professionalism, knowle has been a pleasure to deal with. This is my second Mercedes from Ken and he could not make the transaction any easier. His professionalism, knowledge, and ability to find the right vehicle are second to none. I highly recommend Ken to everyone. Mike F More

You Can Have Your Quote, But You Can't Take It With You My wife and I contacted prestige and were directed to Ken. He was friendly, polite and curteous all things we would have expected to be the right ingr My wife and I contacted prestige and were directed to Ken. He was friendly, polite and curteous all things we would have expected to be the right ingredients to getting a good deal done. He seemed knowledgeable about the cars we weren't interested in. On our fist visit, we spent just shy of 2 hours at the dealer, while a little over an hour was just sitting in some chairs for our quotation to be prepared for 2 different models. When the quote was presented the printouts were never handed to us, but held up for us to review while standing in the middle of the showroom. We weren't allowed to photograph it or take it for our records. This was really strange... Especially since I had seen a recent quotation from Prestige posted to the MB World Forums before visiting the dealership. In any case the figures presented were much higher than we expected. When my wife and I settled on a model and trim, we emailed the specs to Ken who replied a few days later with our quotation by phone. Again, we weren't able to obtain a written breakout of the quotation for our records. I wanted to see the breakout of all the costs including the taxes, fees, money factor and what the incentives/contributions were in the way of discounts. I was told it was Prestige policy because they give better quotes than other dealers so they didn't want me using theirs to just go somewhere else. So they numbers were read to me over the phone as an all in cost, they money factor was provided at my insistence, but the taxes and fees were only presented as a sum of all out of pocket, not broken out. I was also made to feel that by asking for these details I was more of an annoyance to the salesman than was worth his while. That was also pretty upsetting. I was surprised that Prestige was afraid of working with a shopper who was doing the homework. I asked if the quotation offered over the phone was the best that could be offered, and was told that it wasn't and that they could always do better... I was a little irked as I did make it clear from the outset that I wasn't looking to play games, this was my 3rd Mercedes Lease in 5 years and I just wanted a transparent deal. I did end up leasing the car I spec'd through another dealer that had serviced my previous 2 MB cars. I accepted the first price that dealer offered me because the deal was fair, and there was no aggravation in the process of getting a transparent quotation that I could review with my wife. That deal was transparent, quick and easy: we went on a test drive for 20 min and had agreed to terms of a lease within 30 min thereafter. After this experience, I am not sure that I will even bother with shopping around on my next purchase, I didn't like how I was treated at Prestige Mercedes-Benz whre I presented myself keen and ready to make a deal. As a footnote, the treatment wasn't on par with my experience at other Prestige dealerships either: Prestige Landrover and Jaguar were excellent through my correspondence with them with quick response time and compete transparency. Overall, I believe I am much happier at the other major Mercedes-Benz dealership than I would have been at Prestige. More

Ken Cundari Ken was a pleasure to do business with! Very knowledgeable, no BS and got us into our first MB ever. Will definitely come back to Ken when we are read Ken was a pleasure to do business with! Very knowledgeable, no BS and got us into our first MB ever. Will definitely come back to Ken when we are ready to trade up! More

Ken Cundari is an outstanding professional Ken is an outstanding salesman. Not only did he help negotiate a fair price for the S-Class I bought, he followed up and made sure that all my servic Ken is an outstanding salesman. Not only did he help negotiate a fair price for the S-Class I bought, he followed up and made sure that all my services and issues were dealt with promptly and courteously. I think what I like about my MB is the service and the peace of mind knowing Ken is behind me after the sale. More

Ken cundari Ken is great to work with. He was Super helpful and delivered the car to us on short notice. Highly recommend him and the dealership. Ken is great to work with. He was Super helpful and delivered the car to us on short notice. Highly recommend him and the dealership. More

Ken and Walter were both very helpful! Ken was most helpful keeping in our E class as well as picking up a new GLA. He worked with used car management (Walter) and we were very pleased. Ken was most helpful keeping in our E class as well as picking up a new GLA. He worked with used car management (Walter) and we were very pleased. More

Ken Cundari is an excellent person and salesman! I have leased three Mercedes at Prestige using Ken. He is honest, dedicated and has a pleasant way of dealing is an excellent person and salesman! I have leased three Mercedes at Prestige using Ken. He is honest, dedicated and has a pleasant way of dealing with customers. I would highly recommend Ken for all of your dealings at Mercedes. More

Wonderful experience My Experience with Robert Marzo and Prestige was fabulous, could not have asked for more. Would highly recommend him to anyone looking for a car. My Experience with Robert Marzo and Prestige was fabulous, could not have asked for more. Would highly recommend him to anyone looking for a car. More

Helpful dealership friendly atmosphere knowledge of product they were nice friendly and helpful Mr Ken Cundari very knowlegable sales person help us choose some options also When we needed to compare models h they were nice friendly and helpful Mr Ken Cundari very knowlegable sales person help us choose some options also When we needed to compare models he helped More

Best car buying experience I've ever had! Ken Cundari was my sales associate, he was wonderful. Nothing pushy or salesman like about him at all. It was such a great experience, especially afte Ken Cundari was my sales associate, he was wonderful. Nothing pushy or salesman like about him at all. It was such a great experience, especially after shopping around to other dealerships and having horrible issues (not refunding a deposit that I had to have my credit card company fight). I don't think I'd deal with anyone else in the future. And my car is amazing! Love Mercedes. More