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Mercedes-Benz of Paramus
Paramus, NJ
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,803 reviews
December 03, 2015
My highest recommendation! Jeff Chun is a wonderful sales associate! He is professional, personable, and knows his product! We have bought four vehicles in three years from Jeff Jeff Chun is a wonderful sales associate! He is professional, personable, and knows his product! We have bought four vehicles in three years from Jeff even thought dealership is 30 miles away. That certainly says something about him. We are also very pleased with the Steve Eilert at service department. More
by lngo79
Employees Worked With
Steve Eilert, Jeff Chun, Kristin Mascola
December 02, 2015
Terrible Customer Service Salesman Jeff Stone made an appointment with us on Monday for Wednesday (2 days later) on an in stock, available (According to him) unit. After the B Salesman Jeff Stone made an appointment with us on Monday for Wednesday (2 days later) on an in stock, available (According to him) unit. After the BDC manager and fellow minions called to confirm our appointment, we were also called while on our way to their NJ store from New Rochelle, NY by Jeff himself inquiring wether we have a trade. Immediately upon arrival we were told "That vehicle has a deposit and there is nothing I can do" by Jeff himself. He followed that with "...but my boss says we can give you a nice discount off another one" SMFH ...No Manager got involved, the BDC manager never showed, The receptionist and another female employee stood by the front desk in a spirited conversation without a care for a anyone outside of their conversation. Terrible Bait and Switch attempt. Bad Customer Service. More
by The Polymathic
Employees Worked With
Jeff wwwStone
December 01, 2015
Jeff Chun=Prestige Excellence! The experience I had at Prestige Mercedes Benz was exceptional! I'm so thankful to be able to purchase a car with such ease. I am now enjoying one of The experience I had at Prestige Mercedes Benz was exceptional! I'm so thankful to be able to purchase a car with such ease. I am now enjoying one of the most amazing cars I've ever bought in my life. Thank you Jeff! More
by ftmslaw
Employees Worked With
Jeff Chun
November 27, 2015
Painless; seamless It was the easiest car leasing experience we have ever had. Chris is meticulous about every detail and goes the extra mile to handle everything prior It was the easiest car leasing experience we have ever had. Chris is meticulous about every detail and goes the extra mile to handle everything prior to one's arrival to pick up the car. More
by DrSheilaHerenow
Employees Worked With
Chris Amigron
November 25, 2015
Great experience Jeff was awesome to work with! He always works with me in getting the right car for the right price. I have come to him twice already. Jeff was awesome to work with! He always works with me in getting the right car for the right price. I have come to him twice already. More
by fated84
Employees Worked With
Jeff Chun
November 07, 2015
Working progress I like the fact that they are very hands on and leave nothing to worry about whether the person showing the car to the functions and to the credit dep I like the fact that they are very hands on and leave nothing to worry about whether the person showing the car to the functions and to the credit department everyone is a pleasure to work with and make everything easy. More
by dazza5513
Employees Worked With
Giancarlo Sapalasan, Product Concierge , Jeff Chun
October 30, 2015
Never again made phone call to schedule drop of, arrived at service center, explained what it needs to be done. Service manager wrote work order, service cost $1. made phone call to schedule drop of, arrived at service center, explained what it needs to be done. Service manager wrote work order, service cost $1.050.00 higher that before ok i will go with that. Then other request i made waited till next day from him to provide quote with not good axplanation what are additional charges! And not to forget that if i dont replace muffler bracket for astonishing $250.00 biger damage will occur, this is not a language to talk to a client that service vehicle at Prestige Rear door does not lock with remote neither interior light, i suggested that it can be Sam sensor, he keept saying it is lock issue, o not to forget that my windshield has a crack i asked how much would cost and received answer about $1.300.00 than later droped to about $900.00 How can i trust that it is a fair price. Fortunatelly i told him to leave it alone. I will pick up my Sprinter tomorrow and that will be my last visit to Prestige. More
by Sammy
Employees Worked With
Christopher Furbacher
October 22, 2015
Great Customer service! It is always our pleasure to work with Jeff Chun. He is exceptionally patient and goes the extra mile to find the perfect car! I would highly recomm It is always our pleasure to work with Jeff Chun. He is exceptionally patient and goes the extra mile to find the perfect car! I would highly recommend working with Jeff! More
by toninaz
Employees Worked With
Jeff Chun
October 21, 2015
Great Experience Shopping for a new car can be frustrating but that's not what we experienced at Prestige with Jeff. Jeff was our guy and he made the whole process si Shopping for a new car can be frustrating but that's not what we experienced at Prestige with Jeff. Jeff was our guy and he made the whole process simple and stress-free; his layback & patience style was refreshing. We knew what we were looking for and he gave us options on how to make it happen without being pushy or giving us an attitude. Jeff didn't play games with us and was straight forward with the price; there was no pressure. We were able to agree on the price quickly. And the car was everything we wanted. I'd recommended my friends and families to check out Prestige for sure. thank you!! More
by nickname
Employees Worked With
Jeff Chun
October 16, 2015
experience with Jeff Jeff, was pleasant and very patient, listened to what questions I had and answered them in the best of his knowledge. If he didnt know we went to Jeff, was pleasant and very patient, listened to what questions I had and answered them in the best of his knowledge. If he didnt know we went to ask his boss and came back with the answer. He was very helpful through my process in being my first Mercedes Benz. Cheers, Yvonne More
by ynewtonbenz
Employees Worked With
Jeff Chun
