Mercedes-Benz of Paramus

Professional, trustworthy and reliable I just purchased my first MB last week and I was very pleased with their service and environment. My sales rep was Jeff Chun who was excellent in help I just purchased my first MB last week and I was very pleased with their service and environment. My sales rep was Jeff Chun who was excellent in helping first time MB customer very politely, and professionally. As all of first MB buyers would agree that even though lots of works were required to get it approved for vehicles such as credit approval and tons of paper works, He was able to manage everything precisely and smooth enough until very last moment. Also, I was able to feel the confidence and proudness of being MB buyer by hearing his word 'Mercedes can't be compared with any other brands you knew before' . Like his word, I sure can feel the difference. Highly satisfied! More

happy with service I am pleased and happy with the service i got from prestige mercedes-benz. Prompt respond and try their best to fullfill client's need. I felt very I am pleased and happy with the service i got from prestige mercedes-benz. Prompt respond and try their best to fullfill client's need. I felt very comfortable, all the process was professionally done. I will recommend Mr.Jeff Chun and Mr. Al Reci to other people. More

Kind,experienced and excellent dealer He is a kind(know how to handle customers), experienced(know what i want) and excellent(responsible from the beginning to end) dealer. I have never He is a kind(know how to handle customers), experienced(know what i want) and excellent(responsible from the beginning to end) dealer. I have never met him before and i talked about the deal only through the phone until i finally pick up the car which seem like uncomfortable and annoying for me if i were a dealer but he never complained. He knew what i wanted and what options i could have and suggested the best option right away whenever i asked questions. He explained every step such as warranty, paperwork and so on and he even checked my insurance if i have too much coverage or paying too much or have useless coverage. 27 months later, when i need to change a car again, i definitely go to Jeff again. More

Need a car? See Adam Solomon! Purchased my first MB back in late October 2013. Previously had a Honda Civic... NEVER looking back. Adam made it a smooth and easy transaction! Thank Purchased my first MB back in late October 2013. Previously had a Honda Civic... NEVER looking back. Adam made it a smooth and easy transaction! Thanks so much for your help! I'd absolutely recommend Prestige to friends and family. More

Sales consultant Robert was thorough, knowledgable, and provided great service during my purchase process. He even went as far as to travel to my home to pick up the t Robert was thorough, knowledgable, and provided great service during my purchase process. He even went as far as to travel to my home to pick up the title to my vehicle. He went above and beyond More

Great Experience. Ken Shattuck showed the ultimate in good salesmanship and patience with a customer. On picking up our car my wife felt the color wasn't right. Ken had Ken Shattuck showed the ultimate in good salesmanship and patience with a customer. On picking up our car my wife felt the color wasn't right. Ken had a floor model with the same color she picked brought outside in natural light so she could compare. John the young man who carefully went through the dashboard etc. was extremely helpful. This is our 4th purchase at Prestige. Besides the Mercedes quality the human side is extremely important. Jim Caputo More

Amazing customer service!!! I highly recommend Adam, as he is extremely professional, truthful and genuine. My husband and I were looking for a CPO to replace our SUV in our budg I highly recommend Adam, as he is extremely professional, truthful and genuine. My husband and I were looking for a CPO to replace our SUV in our budget. We walked away with not only a great deal, but a great experience. We will definitely be back for our next Benz!!! More

Adam is the best! It was the most quick and efficient experience I have ever had! He paid very close attention to all details and made sure that I was educated about a It was the most quick and efficient experience I have ever had! He paid very close attention to all details and made sure that I was educated about all of my options. Great customer service! Never going to anyone else! More

Adam Solomon We have been customers of Prestige for many many years. Dealing with Adam is always a terrific experience. He is gentleman who goes above and beyon We have been customers of Prestige for many many years. Dealing with Adam is always a terrific experience. He is gentleman who goes above and beyond. We could not have been more pleased!!! More

The ruined my car, and lied about it! It is a long story, but my e class with only 47,000 miles (it a 2008) on it and under warrantee was brought to Prestige for a squeak in the front of t It is a long story, but my e class with only 47,000 miles (it a 2008) on it and under warrantee was brought to Prestige for a squeak in the front of the car when going over bumps, it turned out to be the front two struts, when I picked up the car about a week later, (they had to order the parts), I went on the highway and noticed red lights on the dash lighting up and hard to turn, I returned the care back to the service area, they gave me another loaner, and said they would check it out. If turned out that the car had server frame damage on the bottom of the car and accused me of doing it. It was unbelievable that they were accusing me of such a accident when I just had picked up the car. I have friends is the car business and they be leave that the car fell off the lift and was damaged. They agreed to repair it for free, then when it was brought home the command center (Navigation System) would not turn when the key was taken out, you had to manually turn it off even though the key was take out. Prestige could not fix it, I am now getting another dealer involved to fix it , thus far no deal and they are not able to fix it. I would never bring my car to prestige for service, they are to big and the manager of the service department is rude, condescending and should be replaced Roger Pittman is his name. They tried to pin there screw up on me and customer that had bought 4 Mercedes Benz Cars. More