Mercedes-Benz of Paramus

The ruined my car, and lied about it! It is a long story, but my e class with only 47,000 miles (it a 2008) on it and under warrantee was brought to Prestige for a squeak in the front of t It is a long story, but my e class with only 47,000 miles (it a 2008) on it and under warrantee was brought to Prestige for a squeak in the front of the car when going over bumps, it turned out to be the front two struts, when I picked up the car about a week later, (they had to order the parts), I went on the highway and noticed red lights on the dash lighting up and hard to turn, I returned the care back to the service area, they gave me another loaner, and said they would check it out. If turned out that the car had server frame damage on the bottom of the car and accused me of doing it. It was unbelievable that they were accusing me of such a accident when I just had picked up the car. I have friends is the car business and they be leave that the car fell off the lift and was damaged. They agreed to repair it for free, then when it was brought home the command center (Navigation System) would not turn when the key was taken out, you had to manually turn it off even though the key was take out. Prestige could not fix it, I am now getting another dealer involved to fix it , thus far no deal and they are not able to fix it. I would never bring my car to prestige for service, they are to big and the manager of the service department is rude, condescending and should be replaced Roger Pittman is his name. They tried to pin there screw up on me and customer that had bought 4 Mercedes Benz Cars. More

Amazing customer service!!! I highly recommend Adam, as he is extremely professional, truthful and genuine. My husband and I were looking for a CPO to replace our SUV in our budg I highly recommend Adam, as he is extremely professional, truthful and genuine. My husband and I were looking for a CPO to replace our SUV in our budget. We walked away with not only a great deal, but a great experience. We will definitely be back for our next Benz!!! More

Ken Shattuck ( Merecedes -Benz Representative) Ken Shattuck is the, "Man of Mercedes"! He was professional and "non-pushy" which was a refreshing and new experience for me. Ken's sincere love and p Ken Shattuck is the, "Man of Mercedes"! He was professional and "non-pushy" which was a refreshing and new experience for me. Ken's sincere love and pride of the products he stands behind was evident during each appointment. Ken was able to answer all questions without hesitation and did so with ease, confidence and extreme knowledge. His honesty and patience is exceptional! Having late stage lyme disease that has caused some neurological issues, Ken was beyond patient in repeating, rephrasing and writing down for me any feature(s) of the car I needed additional clarification on, due to my cognitive processing. He did this with a smile and pleasure; a quality that not many people possess. I am SO grateful that Ken was the salesman that I was given. He is truly an asset to Mercedes-Benz! Thank you Ken for making my first experience buying a car on my own, such a positive experience! Karen G. Mallardi :-) More

New Car Purchase Overall excellent experience. Both the sales and finance staff very professional. I would not hesitate to purchase or recommend that a friend purchase Overall excellent experience. Both the sales and finance staff very professional. I would not hesitate to purchase or recommend that a friend purchase a car from Rob Kant at Prestige Motors. More

Prestige is a great dealership. Rob is the difference maker why I came back to prestige. He always comes thru and finds me exactly what I'm looking for and the price I'm looking for Rob is the difference maker why I came back to prestige. He always comes thru and finds me exactly what I'm looking for and the price I'm looking for. More

Time for a new one GREAT service at Prestige made it possible to drive our 1987 300TD wagon for 28 years - and more than 250K miles. As it grew older, we added an E-clas GREAT service at Prestige made it possible to drive our 1987 300TD wagon for 28 years - and more than 250K miles. As it grew older, we added an E-class sedan and drove that for 10 years. Then a 2009 C300 replaced it, and that has been just perfect. Prestige Service has been consistently outstanding and in particular we are very grateful to advisor Steve Eilert and to Dave Sangastiano for expert management of every issue we have had to deal with. Last month it was time to replace our trusty old wagon and Robert Kant in Sales was able to come up with the perfect new car . It was a remarkably smooth and easy transaction, and now our garage holds TWO nearly identical C300s - the 2009, and a brand new 2014 that comes with all the latest safety features. Both are lovely to look at (platinum silver) and absolutely a pleasure to drive. In our experience, Prestige Mercedes-Benz is outstanding and merits the highest rating. Charles And Reina Lightdale More

Wonderful experience! This is the 3rd time we leased our MB through Prestige MB with the excellent help from Jeff. We are very satisfied customers given the fact that Jeff This is the 3rd time we leased our MB through Prestige MB with the excellent help from Jeff. We are very satisfied customers given the fact that Jeff and his staffs take care of us very well. He understands our needs and willing to go extra miles for us to get us the best deal. We have been a loyal customers of MB (together with our parents, we owned/leased 20 MB in various models over the past 30 years) and had transacted with other dealerships in the area, Jeff made our experience with Prestige has been one of the greats so far. We will be back for more. More

Professional and easy. Met Jeff when I dropped a friend off last year to pick up a Mercedes she'd purchased. A year later, it was my turn and I gave Jeff a call. I described Met Jeff when I dropped a friend off last year to pick up a Mercedes she'd purchased. A year later, it was my turn and I gave Jeff a call. I described the car I wanted, the features I wanted and the terms. It was one of the easiest experiences I've had in getting a new car. All car transactions should be this easy. More

Great Experience Great Customer Service. Well trained and friendly sales representative. Strongly recommend Prestige Motors for great deal. Will buy next Mercedes-Benz Great Customer Service. Well trained and friendly sales representative. Strongly recommend Prestige Motors for great deal. Will buy next Mercedes-Benz from you guys shortly. More

Great experience! Phil Campbell was a pleasure to work with. He was pleasant, friendly and knowledgeable. He went the extra mile by coming in on his day off to accomm Phil Campbell was a pleasure to work with. He was pleasant, friendly and knowledgeable. He went the extra mile by coming in on his day off to accommodate my schedule. He explained everything clearly and took pains to make sure I could understand. I was pleasantly surprised at how quickly the transaction was completed. Thanks, Phil! More