Mercedes-Benz of Paramus

We had one of the best sales experiences at Prestige Mercedes Benz with the help of Andrew Franco. We were able to do a lot of our selection and decision making over the phone and internet, got an exce Mercedes Benz with the help of Andrew Franco. We were able to do a lot of our selection and decision making over the phone and internet, got an excellent price for our new Merced Benz E350, and the service was impeccable. Most of the paperwork (including transfer of our insurance) was done by the time we arrived at the dealership. We were in and out within an hour on one of the busiest weekends, Memorial Day weekend. I highly recommend Prestige Mercedes Benz for their professionalism, quality, efficiency, personalized attention and competitive prices. More

all the years that i have purchased cars. dealing with so many different dealers and salesmen .. what a pleasure to have such a respectful salesperson like Anthony Amelio and a dealership that gives you what many different dealers and salesmen .. what a pleasure to have such a respectful salesperson like Anthony Amelio and a dealership that gives you what you deserve with no problems thank you mr. Anthony Amelio for a great experience...love my car !!!! More

My husband and I leased our first Mercedes Benz and My husband and I leased our first Mercedes Benz and cannot be more ecstatic. Thanks to Mr. Phil Campbell, we are more than satisfied. Mr. Campbell My husband and I leased our first Mercedes Benz and cannot be more ecstatic. Thanks to Mr. Phil Campbell, we are more than satisfied. Mr. Campbell did an amazing job helping us. He was able to get us into the vehicle we wanted at the price we could afford. The process was a pleasure. There was no hassle involved, and we quickly agreed on our sale. We appreciate the honesty, and immense respect we received. EXCELLENT CUSTOMER SERVICE! I would highly recommend Mr. Campbell to anyone looking for a new vehicle. More

The dealership as a whole, especially Mr. Franco, exhibited the utmost professionalism and assistance when it came to buying our Mercedes. Mr. Reci did an excellent job explaining the finance aspect exhibited the utmost professionalism and assistance when it came to buying our Mercedes. Mr. Reci did an excellent job explaining the finance aspect, and overall we had a great experience. More

Andrew Franco is a gent and made a very smooth lease swap experience for my wife and I. Even thought we live in Brooklyn, we always work with Andrew whenever we are up for a new car. He located the exact car experience for my wife and I. Even thought we live in Brooklyn, we always work with Andrew whenever we are up for a new car. He located the exact car we needed and was patient and a pleasure to work with. If you are goingto Prestige, go to Andrew Franco! More

Ken was a pleasure to work with... knowledgable, friendly, and in the end made me a happy customer. If you get the opportunity I would highly recommend working with Ken. friendly, and in the end made me a happy customer. If you get the opportunity I would highly recommend working with Ken. More

I went to purchase a Mercedes I was lied to about the warranty by the sales person. Also after purchasing the car I had to go back to the dealership several times because the sales person forgot to have warranty by the sales person. Also after purchasing the car I had to go back to the dealership several times because the sales person forgot to have me sign additional papers. When I took the car home I found crushed potato chips in the back seat. This is the first time that I have seen a dealership fail to clean a car before selling it. Further, within 9 months of owning the vehicle, I had to bring the car back twice for serious problems, which were not fixed. When my wife called to expressed her frustrations, Frank the service manager was extremely arrogant and condescending to her. This was the worst car buying experience that I have ever had. I give one star because I can't give it zero. More

From start to finish just a class act A+ service. We went in with my significant other leary of a new car purchase after the horrible one we had purchasing a 2009 c-class less than 3 months ago from another in with my significant other leary of a new car purchase after the horrible one we had purchasing a 2009 c-class less than 3 months ago from another dealership. But we ended up walking out of Prestige leasing a brand new 2013 c-class fit to our specifications that stayed within our budget. My daughter accompanied us and everyone made jokes with her and made her laugh which I appreciate. Oscar made things very understandable and got us a great monthly payment for our lease. My s/o is thrilled he has the car he wanted from the start and I am a happy woman because of the finances lol.The delivery of our car only took one hour and they were through, took us on a tour of the features, showed us everything we needed and handled the insurance for us promptly. Everyone was great and this was what a Mercedes experience should truly feel like. You have a loyal customer with us, we are very pleased with the follow up after we had the car for a couple days and we are very satisfied. Thank you! More

Janine Martin in the leasing department was both helpful and courteous. Ken Shattuck,in sales, also made the whole experience painless and a real pleasure. I commend them both! and courteous. Ken Shattuck,in sales, also made the whole experience painless and a real pleasure. I commend them both! More

MY SALES REP, ANDREW FRANCO, WAS HIGHLY RECOMMENDED TO ME BY A RELATIVE AND I WAS VERY IMPRESSED WITH ANDREW'S EXPERTISE, COURTEOUS & INFORMATIVE MANNER & MOST HELPFUL IN MY MAKING A DECISION TODAY.. I GIV BY A RELATIVE AND I WAS VERY IMPRESSED WITH ANDREW'S EXPERTISE, COURTEOUS & INFORMATIVE MANNER & MOST HELPFUL IN MY MAKING A DECISION TODAY.. I GIVE HIM A RATING OF "10" .. ..RESPECTFULLY, DEE RUBINICH More