
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Janine Martin in the leasing department was both helpful and courteous. Ken Shattuck,in sales, also made the whole experience painless and a real pleasure. I commend them both! and courteous. Ken Shattuck,in sales, also made the whole experience painless and a real pleasure. I commend them both! More
MY SALES REP, ANDREW FRANCO, WAS HIGHLY RECOMMENDED TO ME BY A RELATIVE AND I WAS VERY IMPRESSED WITH ANDREW'S EXPERTISE, COURTEOUS & INFORMATIVE MANNER & MOST HELPFUL IN MY MAKING A DECISION TODAY.. I GIV BY A RELATIVE AND I WAS VERY IMPRESSED WITH ANDREW'S EXPERTISE, COURTEOUS & INFORMATIVE MANNER & MOST HELPFUL IN MY MAKING A DECISION TODAY.. I GIVE HIM A RATING OF "10" .. ..RESPECTFULLY, DEE RUBINICH More
I was recommended to Ted Forhecz many years ago. I have leased two vehicles and purchased two vehicles with this salesman. He is friendly, welcoming and knowledgeable. He allows the entire experience of p leased two vehicles and purchased two vehicles with this salesman. He is friendly, welcoming and knowledgeable. He allows the entire experience of purchasing a vehicle to unfold without pressure. That works for my husband and myself. We like him and consider him the main reason for committing to this dealership. We have worked with Tarek twice and we also find him to be pleasant and knowledgeable. Steven was also easy and did not rush the process for learning about my new vehicle. And last but not least, Axel always does a great job and is friendly and courteous. Overall, the Benz sells itself, but it doesn't hurt to have a pleasant, excellent experience. People make the difference! More
I have known Andrew over ten years and have followed him to several different Prestige owned dealerships. He is honest, direct, and will do everything possible to not just provide a great package but always to several different Prestige owned dealerships. He is honest, direct, and will do everything possible to not just provide a great package but always make sure that you are completely and utterly satisfied. He's also an enthusiast and extremely knowledgeable about cars in general so we always have something to chat about. I cannot recommend Andrew highly enough and I know that I will continue to work with him for the foreseeable future. More
This is the third car I've bought from Andrew Franco, and every time its been a great experience. Kevin Bergeron was also a pleasure to deal with, and also very helpful. Thank you for making the choice a and every time its been a great experience. Kevin Bergeron was also a pleasure to deal with, and also very helpful. Thank you for making the choice and delivery of my new vehicle a very easy transaction. More
Our sales person (Ken Shattuck) was extremely helpful, addressed all of our questions/concerns, provided us with the information we were seeking, took the time to give us a complete tour of the service ar addressed all of our questions/concerns, provided us with the information we were seeking, took the time to give us a complete tour of the service area and go through the servicing process and options in detail. (This was a big concern of ours since the Lincoln Dealership that serviced our 2010 MKS was closed and the new dealership was less convenient to get to and located in a place that required your remaining at the dealership while the servicing was being done. This was not a good option for us).. Ken listened well, was sensitive to our needs/priorities, and gave us straight forward/non-evasive answers. Our entire experience at this dealership from the sales, financing and car preparation points of view was excellent - and a refreshing change from our past experiences at other dealerships. More
My husband and I just leased a C-300 from Prestige. Our sales consultant Anthony Amelio was by far a pleasure to work with. His easy demeanor and attention to detail made our decision simple. He never ma sales consultant Anthony Amelio was by far a pleasure to work with. His easy demeanor and attention to detail made our decision simple. He never made us feel pressured and worked out a deal with which we were comfortable. In 3 words ... Anthony was wonderful!!! As a former teacher I would grade him an A++. . Thank you to him and to all the folks we worked with to make our lease a reality. More
Phil was very professional, friendly and helpful, I was very satisfied with his service. I would recommend Prestige Motors and would definitely refer business to Phil. very satisfied with his service. I would recommend Prestige Motors and would definitely refer business to Phil. More
Good experience. Stopped in to check on options, drove away with a new lease. This is the third car I've leased from prestige/Phil Campbell. I would find it difficult going anywhere else! away with a new lease. This is the third car I've leased from prestige/Phil Campbell. I would find it difficult going anywhere else! More
I started my search for an E350 by looking at the bios of the sales staff on the Prestige MB website. I wanted to find a salesperson who had been with Prestige for a while and found Darren Maynard. I gav of the sales staff on the Prestige MB website. I wanted to find a salesperson who had been with Prestige for a while and found Darren Maynard. I gave him a call, set up an appointment and met with him. I looked at new and pre-owned vehicles. Darren spent over three hours with me. We drove several models and discussed the trade-offs between new and pre-owned. Not once did Darren try to move me more quickly than I felt comfortable. I ended up putting a deposit down on a pre-owned, very well equipped, E350. The car was not yet at the store at the time. When it showed up after going through the CPO certification process, my wife and I went to see and drive it. It was great – except it was ugly. The exterior was nice but the interior looked a lot like the color of a basketball. There was nothing else pre-owned that met my needs on Prestige's lot at the time (I wanted a fold down rear seat). A couple of weeks went by and I saw a 2011 E350 with very low mileage on the Prestige website. I called Darren who scouted out the car for me. I put a deposit on the car, subject to it being seen and driven . Darren called when the car arrived after being certified and told it was a "10 out of 10". And it was. I took delivery of the care four nights ago. Darren is an amazing salesperson. He went out of his way to make sure that I got the car that I wanted at a price that I felt was very fair. Darren is exactly the kind of person that I like to do business with. He is friendly, funny (at least most of the time), low pressure (which is what works best for me), very knowledgeable, passionate about the product he is selling, and very honest. I would have no hesitation recommending Darren (and Prestige) to any of my friends. Kevin Bergeron in the finance group was great to work with as well. He took the time to explain the add-on services and products available. Finally, Steve Barragato., even though it was past closing, took the time to go over the features of the car with me and encouraged me to call him at anytime with any questions (he even put his business card on my visor). I did call Steve with a few questions following delivery of the car and he was very helpful. This is the second car that I purchased at Prestige MB. So, I have experience working with the service department as well. I was lucky enought to get Rui Costa as my service advisor. Rui takes the time to explain the service being performed. I have also met Tony Pinho, one of the service managers. Tony was able to offer advice on some of the options available through the finance group. Prestige MB deserves a lot of credit for building such a professional team. More