Mercedes-Benz of Paramus

Buying a car at Prestige Mercedes was a great experience. Oscar Morejon and his colleagues were highly professional and patient, explaining features and options clearly and thoroughly, and were highly respon Oscar Morejon and his colleagues were highly professional and patient, explaining features and options clearly and thoroughly, and were highly responsive via phone and email. They were well prepared both for the scheduled test drive and the paper work at time of purchase and made the whole purchase process very pleasant and smooth. Can definitely recommend. More

We just purchased a pre-owned 2010 ML350 and our salesman, Anthony Amelio was a complete pleasure to work with. We've had the opportunity to purchase vehicles from various dealers in the past and I salesman, Anthony Amelio was a complete pleasure to work with. We've had the opportunity to purchase vehicles from various dealers in the past and I say that my visit to Presitige Mercedes has been the best. I am completely satisfied with the entire process from walking in to driving out. Although Mercedes has built their reputation for excellence, having Anthony as our salesman made buying a car....Excellent. He made my wife and daughters feel like family! More

I was very pleased with our experience at Prestige Motors. Jeff was very professional and managed to negotiate the right price for us. I would highly recommend him. Motors. Jeff was very professional and managed to negotiate the right price for us. I would highly recommend him. More

I went in for service on my old vehicle. Once I received the estimate for the repairs, I knew it was time to move into a newer model rather than pay for the necessary replacement parts and service. Rui, wh the estimate for the repairs, I knew it was time to move into a newer model rather than pay for the necessary replacement parts and service. Rui, who had always been a great service representative, referred me to Falgun to see if they could get me our of my old car and into something new at a reasonable price. Sure enough Falgun put together a terrific offer for me, which I gladly accepted. Every person I have ever dealt with at this dealership has been friendly, professional, and knowledgeable. I couldn't be happier with the way they turned a negative (old vehicle with lots of work needed) to a positive (brand new car at a reasonable price). More

I am very happy with the level of service we receive at Prestige Motors. From scheduling the appointment, communication regarding the work to be done, and the follow up email after delivery... You really Prestige Motors. From scheduling the appointment, communication regarding the work to be done, and the follow up email after delivery... You really feel that you are working with a team of professionals that care about their customers. Richard Lombardi made sure our truck was well taken care of (routine mantenence plus some warrantee repairs), it was finished when promised, clean and everything working fine. I highly recommend the service dept. at Prestige. More

Sales staff was patience and very informative. They also were very honest about what they could and could not do. There were no surprises everything was stated upfront. were very honest about what they could and could not do. There were no surprises everything was stated upfront. More

Ken Shattuck and Will Berardino were an excellent team that made my first purchase of a Benz, phenomenal!!! They walked me through all steps, informed my of all my options and answered my questions with that made my first purchase of a Benz, phenomenal!!! They walked me through all steps, informed my of all my options and answered my questions with respect and competence. They have mastered customer service and should be considered an asset to your dealership. More

This is the sixth time I've purchased a Mercedes from Prestige. The quality of the service, the follow-up, and just the overall experience, continue to impress me every time. Prestige. The quality of the service, the follow-up, and just the overall experience, continue to impress me every time. More

Robert was professional , knows the product and overall a great salesperson. Would recommend to anyone looking for a new or used Mercedes. great salesperson. Would recommend to anyone looking for a new or used Mercedes. More

I purchased a demo/loaner in January 2012. In July of 2012, I took my vehicle to vehicle to be serviced, and made contact with Rich Lombardi. It was a small, cosmetic cover located under the right rear 2012, I took my vehicle to vehicle to be serviced, and made contact with Rich Lombardi. It was a small, cosmetic cover located under the right rear axle, and although it served no real purpose except to protect the steel under the vehicle, it fell off. My wife took it back and met with Rich Lombardi who said it really wasn't that important, but that he would contact us and try to have ti covered under warranty. We took the car home. He never contacted us. I called repeatedly and he still did not call back. After two weeks I finally reached him, and he reiterated that it was not that important but that he would see if he could get it covered under warranty. As of this date he has yet to contact us, and the part still remains in the trunk of our car. I do not think I would recommend this dealership to anyone since the replacement of a simple, small part could not be resolved. More