
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris was great. I was undecided between buying another Range Rover or trying the ML 350. He's very knowledgeable, patient and just "sold" me on the 350. He was prompt on returning phone calls with any q Range Rover or trying the ML 350. He's very knowledgeable, patient and just "sold" me on the 350. He was prompt on returning phone calls with any questions I had and found me a 350 right away. He handled all my paperwork quickly and efficiently. I'll be sending all my Ridgewood neighbors his way!! PS I LOVE my new 350...soooooo glad to have passed on another Range Rover, it would probably be in the shop by now!! More
This is my second vehicle that I have purchased from your dealer ship and intend on purchasing many more. Your sales staff is suburb and professional. I have to also thank Barbara And Ben Zimmer for sending dealer ship and intend on purchasing many more. Your sales staff is suburb and professional. I have to also thank Barbara And Ben Zimmer for sending me there 2 years ago. It's been a wonderful experience. More
The transition from old lease vehicle to new lease vehicle was done quickly and effortlessly. I could not have expected any better service from all the people involved. vehicle was done quickly and effortlessly. I could not have expected any better service from all the people involved. More
My brother-in-law referred me to this dealership since he made several deals with Falgun. The service was very professional and efficient I will recommend this dealership to others. made several deals with Falgun. The service was very professional and efficient I will recommend this dealership to others. More
It's nice to be treated with such a professional staff, when one walks into the door. You can tell that they're proud to work there and sincerely want to help you find the car that fits. I had no intention when one walks into the door. You can tell that they're proud to work there and sincerely want to help you find the car that fits. I had no intention of buying this vehicle when I went there and once I saw the quality, I had to have it. Thank you, Phil!! More
I have now leased my third car from this dealership from Naim "Turk" Betran. For me to trust a process of a car purchase does not come easy. I have come to trust Turk to offer me the best deal available. He Naim "Turk" Betran. For me to trust a process of a car purchase does not come easy. I have come to trust Turk to offer me the best deal available. He has an excelent level of professionalism, customer service, honesty,integrity,patience, understanding and has contined to show a willingness to make extra efforts to ensure that I have been completely satified with my purchases. I am deeply appreciative for all of his support and assistance. I also greatly appreciate the excellent customer service and professionalism I received from Turk's young assistant who gave me a detailed overview of how to operate the car, especially the new navigation system. The overall quality of the dealership's customer service and responsiveness to inquiries and concerns over the years is also why I have chosen to continue working with Prestige Motors. More
Robert Mann was exceptionally good in dealing with us.He followed up with the paper work,and made sure that the car was ready for pick-up. After the car was deliverd,he checked up ,how it was performing. followed up with the paper work,and made sure that the car was ready for pick-up. After the car was deliverd,he checked up ,how it was performing. More
Chris was knowledgable, caring, and concerned that we were comfortable and pleased with our new purchase. Franca and Chris worked together to ensure that my old car was diagnosed properly, and quickly an were comfortable and pleased with our new purchase. Franca and Chris worked together to ensure that my old car was diagnosed properly, and quickly and efficiently arranged for a c300 to be available. It was a seamless and very professional transaction. Prestige will continue to be our dealership. It is a pleasure to know that when my car rolls into your service department, a loaner vehicle is always available, and I am quickly on my way. Thank you for this convenience. Chris will continue to be our salesman at Prestige, and we will recommend that family and friends ask for him when car shopping. Rich Lombardi has always be our service manager, and he is always very helpful. Franca was the available service manager on this particular Friday afternoon, and she was wonderful. Great service always. More
This is our fourth Mercedes.....kudos to Andrew for guiding us through another lease! Every interaction has been incredibly professional and courteous. My husband and I have over 50 years of exper guiding us through another lease! Every interaction has been incredibly professional and courteous. My husband and I have over 50 years of experience in the service industry.....we are impressed with the "customer" care that Andrew and Prestige delivers. I highly recommend Prestige...they make us feel like family. More