Mercedes-Benz of Paramus

Mr, Ken Shattuck was very easy to work with, he made me very comfortable and at ease. I was disappointed at the end when we agreed and signed all the paper work , at the last minute another$29.85 was added very comfortable and at ease. I was disappointed at the end when we agreed and signed all the paper work , at the last minute another$29.85 was added to the monthly fee . I was tired at that point so I agreed to pay the extra monthly fees just to get out of there . That was a bit of suprise to me. After all mr, Shattuck and I agreed on the price but mr,Tarek Elhadidi change everything the last minute. other than that I very much appreciate Mr. Ken Shattuck's service and attention. Farideh Dinari More

This is my second lease from Prestige. Terry Bennett and Mike Tedesco should commended for their professionalism concerns and courtesies. The turn-in of the old lease was painless. This is my second enjoya Mike Tedesco should commended for their professionalism concerns and courtesies. The turn-in of the old lease was painless. This is my second enjoyable experience at Prestige. I would recommend the dealership highly to everyone and anyone. Thank you. More

It was a pleasure to work with Onofrio Altizio! Also, the dealership was well represented by business manager Kevin Bergeron. Onofrio was attentive, patient and professional, and did all he could to the dealership was well represented by business manager Kevin Bergeron. Onofrio was attentive, patient and professional, and did all he could to make us as satisfied as possible. In fact, we went in for one auto but left with two! Kevin was extremely knowledgeable with available warranties, insurance, financing, etc. and we were confident of his proficiency and integrity in guiding our decisions. We look forward to further business with this dealership. Stephen & Josephine DiSalvo More

I recently had a new addition to my family, which prompted a change from my 2010 E class coupe to a 2013 GLK. Prestige salesman Phil Campbell provided a truly magnificent purchase experience beginni prompted a change from my 2010 E class coupe to a 2013 GLK. Prestige salesman Phil Campbell provided a truly magnificent purchase experience beginning with the initial client engagement through to the vehicle delivery. Phil was extremely conscientious in ensuring that all my needs were met. He was able to work within my price point and acquire my desired vehicle (both color and options) from an out-of-state dealership. As I reside in NY and this is the second vehicle that I have purchased from Prestige, majority of the dealings were handled over the phone. Phil was meticulous in providing status updates and also in his preparations of the paperwork. In addition, I can honestly say that the service department at Prestige surpasses any past experiences with BMW or Lexus. I have had nothing but pleasant interactions with the service personnel. The attentiveness and reliability exhibited by Phil and the Prestige Service team make it difficult to imagine switching dealerships. Prestige Mercedes - Great sales personnel and terrific service! More

When people comment on how a salesperson is “knowledgeable”, most would take it to mean how well-versed the salesperson is in regards to the technical specifications or range of vehicles, somet “knowledgeable”, most would take it to mean how well-versed the salesperson is in regards to the technical specifications or range of vehicles, something along the lines of “Does he know what he is talking about?” My experience with Mr. Choi has put my perspective of the word in a very different sense. When I walked into the dealership, my wife and I had been debating whether we should lease a new C-class or purchase a used one. We had visited many other dealers of different car manufacturers, only to walk out undecided not even on that fundamental issue. To be honest, we didn’t really bother to ask in details about the two options, worrying that we would have looked too ignorant at the negotiation table. After listening to us for some time, Mr. Choi ‘sensed’ that what we needed was not a suave presentation of the current offers, but a sincere education on different kinds of car ownership. He knew the best way to help customers like us was to fill in the blanks so that we could make our own decision. This knowledge of what the customer needs most is what I think makes a salesperson “knowledgeable.” In addition to this on-target knowledgeability, the way he treated us as he explained the leasing and buying was so personal that we didn’t feel like we were being lectured by some expert who would pounce on the first lapse in our knowledge. On top of this, what made us feel most welcome and cared for was how Mr. Choi stayed after the business hours to get things done as much as possible to save us time the next day. I know the urge to go home the second it’s past the hours, but he stayed with us until all of our questions were answered in the fullest extent. Let me just sum up my experience with Mr. Choi this way: I had been a BMW person for long time, and after this visit, I am now and am expected to be a Benz person for the next years to come. More

I recently purchased a pre-certified 2007 Mercedes for my mother, working with Phil Campbell. His service, expertise and helpfulness throughout the process were exceptional and truly appreciated. Previousl mother, working with Phil Campbell. His service, expertise and helpfulness throughout the process were exceptional and truly appreciated. Previously, I had used Phil for the lease of my Mercedes E350, and found his periodic follow-ups with me throughout the lease term to be very professional. I am happy to be a repeat customer. More

Of all the car dealerships that I have dealt with in New Jersey, Prestige Motors is by far the best. The service department and my sales person, Marty Hasher, have given me excellent service for the last 5 Jersey, Prestige Motors is by far the best. The service department and my sales person, Marty Hasher, have given me excellent service for the last 5 years. I would absolutely recommend this dealership! More

Robert was such a fabulous dealer to work with! From the getgo he was very friendly, not intimidating & fun to deal with which makes the exhausting task of car buying much more pleasant. I highly recommend getgo he was very friendly, not intimidating & fun to deal with which makes the exhausting task of car buying much more pleasant. I highly recommend him to anyone interested in a Mercedes! I liked him so much I gave him a plug on my facebook :) More

Awesome experience. Rob was terrific the customer service at all levels was outstanding we gat a great vehicle at a terrific price. Would highly recommend this dealership and actually have already service at all levels was outstanding we gat a great vehicle at a terrific price. Would highly recommend this dealership and actually have already. Vince Egan More

Very pleasant experience-no high pressure sales pitch. Great salesman and very friendly.turk is an excellent salesman who's main interest is to make the customer happy. Great salesman and very friendly.turk is an excellent salesman who's main interest is to make the customer happy. More