
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience at the dealership, professional and friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my deliv friendly service. When I am in the market for another M-B this will be my first visit. My only complaint is the length of time it took for my delivery, but they were very busy and obviously sell a lot of cars at this dealership for a reason. More
Darren Maynard is the ultimate salesman. He went the extra mile for us. He was very patient and spent a lot of time discussing the car of our choice. He made sure we got the best possible deal..he mad extra mile for us. He was very patient and spent a lot of time discussing the car of our choice. He made sure we got the best possible deal..he made the paperwork quick and painless. More
Does anybody remember good Customer Service? How about SUPERIOR Customer Service? Well, look no further because Prestige Mercedes definitely offers this, as well as a great car buying experience! We recen SUPERIOR Customer Service? Well, look no further because Prestige Mercedes definitely offers this, as well as a great car buying experience! We recently visited Prestige and of course I entered with my guard up as I would do in all other dealerships I visited. Upon entering, approx. 1 hour before closing, we were greeted with a warm welcome by 2 lovely ladies, Samantha (and I forgot the other lady's name). I told her I was inquiring about the C300 and she immediately connected us with Jonathan Gutierrez. Upon introducing ourselves we completely felt welcome and the guard had gone down (a little). He took his time to explain many options as well as take us for a test drive in several cars, by this time the dealership was closed but Jonathan assured us it was not a problem and we could take our time in deciding on a car. He again, worked with us to give the best possible deal as well as a car that fit our needs to a T! By the next day, we drove out with a Brand New C300 which again, exceeded our every expectation and made this the BEST Car buying experience Ever!! We cannot Thank Jonathan as well as Samantha enough for the professionalism and courtesy that they gave us! I cannot recommend them enough and I wish anybody reading this will take our advice and visit this magnificently run business and the wonderful staff they have!! Thank you & Thank you again for making my daughter one of the happiest girls around! More
Darren and everyone else involved created friendly atmosphere and pleasant experience. There was no pressure or sales gimmick. Once we agreed about the price, steps of going thru car return, financing atmosphere and pleasant experience. There was no pressure or sales gimmick. Once we agreed about the price, steps of going thru car return, financing and new care intro were done pretty fast. I am happy with overall experience. More
The reason as to why the rating was good was only because of the total experience with the dealship and not the salesperson. My experience with the sales person (Mr. Ken Shattuck)was GREAT! A very positiv of the total experience with the dealship and not the salesperson. My experience with the sales person (Mr. Ken Shattuck)was GREAT! A very positive, practial and professional person and should be around at Prestige Motors for my next purchase. Carl Hopson More
Andrew was superior He was open and honest about timely Andrew was superior He was open and honest about timely from the onset When I make reference to the "customer service and friendliness" its the girl Andrew was superior He was open and honest about timely from the onset When I make reference to the "customer service and friendliness" its the girls at the front desk Im referring to They were curt preoccupied and seemed bothered by my appearance I would recommend Andrew in a heart beat Thank you Andrew! Julie A More
Robert and Tarek were very friendly, knowledgeable and easy to work with. It was a very positive experience and will recommend to others. Thank you! easy to work with. It was a very positive experience and will recommend to others. Thank you! More
Customer Service is always excellent. My third lease with Mercedes at Prestige. Will recommend to others. Robert Kant went above and beyond with customer service. Delivered car at home for our convenience!! Mercedes at Prestige. Will recommend to others. Robert Kant went above and beyond with customer service. Delivered car at home for our convenience!! More
I recently requested info. via internet to the dealer, Mr. Anthony Amelio responded right away, a week later I visited the sales department and met with Mr. Amelio. I want you to know that I am very pl Mr. Anthony Amelio responded right away, a week later I visited the sales department and met with Mr. Amelio. I want you to know that I am very pleased with the quality of service your company and Mr. Amelio provided. I sincerely appreciate the responsiveness and the way Mr. Amelio conducted business. I will definately recommend your company and Mr. Amelio as the sales consultant to see to others because of my satisfaction with your service. Mr. Amelio is by far one of the most professional, honest, down to earth sales person I have ever had the pleasure to deal with, he was very well mannered, very informative, very knowlegeable, very professional, a true pleasure to deal with. I look forward to doing business with you for years to come and I will defenately recommend Prestige Motors to my colleagues, friends and family as the place to go for your luxury car. Best Regards, Judith Pimentel More
I stopped in with my wife and child and was delighted with the appearance of the new facility. The warm gentelman named Adam Solomon kindly listened and responded favorably to our needs. The service that with the appearance of the new facility. The warm gentelman named Adam Solomon kindly listened and responded favorably to our needs. The service that this dealership provides is more than what I would expect, even from a luxury retailer and i would highly recommend purchasing from them. More