
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,802 reviews
First, I love this vehicle (350) and decided to purchase First, I love this vehicle (350) and decided to purchase it after several lease extensions. The service department is outstanding. I was totally im First, I love this vehicle (350) and decided to purchase it after several lease extensions. The service department is outstanding. I was totally impressed with the customer experience and the amount of branding done in this dealership. This brought me to an entirely new level in automobile ownership experience. I appreciate the close contact and especially the follow up post completion of service. Everyone is totally curteous, friendly and thorough. My initial lease experience with Phil Campbell was also outstanding. Phil is a very professional and polished individual. No hard sell. He told me what I needed to know, allowed the product to sell itself and provide great follow up post completion of the lease. When I made the decision to purchase the vehicle,Phil worked extensively with his Sales Manager to try to accomodate my pricing and options requirements. More
This was my huband and my fourth buy at Prestige and my first solo buy there. I couldn't be more pleased with the service and the product. Everyone there has been super quick to attend to my needs and re first solo buy there. I couldn't be more pleased with the service and the product. Everyone there has been super quick to attend to my needs and requests. The initial response by Mr. Campbell was respectful, quick and thorough. He answered every question but was never "pushy". He and Mr. Belcastro were informative, and they gave me time to make my decisions. My entire experience at Prestige was a positive and pleasant one. And that's quite an accolade for an automotive sales situation. Kudos to you. More
As stressful as it can be to by a car, Phill Campbell made it an enjoyable experience and I felt very much at ease. I felt no pressure to purchase and enjoyed the conversion we had throughout making the made it an enjoyable experience and I felt very much at ease. I felt no pressure to purchase and enjoyed the conversion we had throughout making the deal to purchase my car. Phill demonstrated his professionalism and knowledge by providing detailed answers in response to my many questions, all before I had agreed to any purchase. He exhibited the patience and courtesy it is often hard to find. His willingness to spend all the time necessary to satisfy my needs was the clincher. Deal done. I am very pleased with the overall experience, and highly recommend both the dealership and Phill Campbell. More
My husband and I have purchased several cars from Prestige Mercedes Benz. The reason we continue to patronize Prestige Mercedes is because the overall experience is unlike any other car dealership w Prestige Mercedes Benz. The reason we continue to patronize Prestige Mercedes is because the overall experience is unlike any other car dealership we have experienced. Our most recent purchase with Phil Campbell was exceptional. Mr. Campbell was extremely professional and, in our opinion, treated us like royalty even though we had some credit issues. He treated us with respect and did everything he could to get the deal done. We appreciate his efforts tremendously. We also would like to thank Mr. Branch and Mr. Dedesco for their professionalism and kindness. More
I visited Prestige Mercedes in Paramus NJ after coming from a dealer in Englewood that I had dealt with for many years. Mr. Altizio was absolutely marvelous. He was patient and extremely knowledgeable and from a dealer in Englewood that I had dealt with for many years. Mr. Altizio was absolutely marvelous. He was patient and extremely knowledgeable and was able to restore my faith in salespeople. I will highly recommend him to all of my friends. Bravo to the person who hired him. He is a credit to your firm. I recognize quality in a person . I am no stranger to the world of business. More
Franca Is a wonderful and friendly person to deal with, Franca Is a wonderful and friendly person to deal with, she is very knowledgable. My wait time was next to nothing but then again I was very comforta Franca Is a wonderful and friendly person to deal with, she is very knowledgable. My wait time was next to nothing but then again I was very comfortable. No matter how beautiful the building is what matter more is the service and that she did, provide excellent service 5 stars all the way. Thank you Franca More
This was the most pleasant buying experience I have had in many years. Oscar Morejon has all of the qualities in the above descriptions, but mostly his sincere attitude and impeccable follow through made i in many years. Oscar Morejon has all of the qualities in the above descriptions, but mostly his sincere attitude and impeccable follow through made iot a pleasure to buy a car at this dealer. I have raved to others about this dealer and especially Oscar. Everything he said would be done was, and he remembered everything I said and wanted. We need more Oscars although everyone I came in contact with at Prestige was pleasant and professional. Bernard Singer More
We just moved to NJ so this is the first time using Service dept at Prestige. It was sort of an emergency and they made time available immediately for me. Offered a bunch of help that wasn't even neces Service dept at Prestige. It was sort of an emergency and they made time available immediately for me. Offered a bunch of help that wasn't even necessary but very much appreciated. Ive been very happy with the car and will probably use this dealership in the future car purchases. More
This was my third lease from Prestige and that alone should be the testament of how good the service there is. Phil Campbell is a consummate professional, a true expert in his craft. He always makes o should be the testament of how good the service there is. Phil Campbell is a consummate professional, a true expert in his craft. He always makes our visits pleasant, worry-free and I couldn't have been happoier with the service provided. I am recommending Prestige Motors to everyone. More
Andrew Franco has been the best salesman we have ever worked with. He understands our needs and is extremely helpfull !!! We will highly recommend him to anyone looking to purchase a new or used Merced worked with. He understands our needs and is extremely helpfull !!! We will highly recommend him to anyone looking to purchase a new or used Mercedes Benz from Prestige Motors. More