Mercedes-Benz of Paramus

I have purchased two Mercedes from Michael Kenny and he was extremely helpful and courteous both times. I had many questions since I had never owned a Mercedes before and he was always patient and answere was extremely helpful and courteous both times. I had many questions since I had never owned a Mercedes before and he was always patient and answered all of my questions. He returned my calls promptly and worked out what I felt was a very good deal for me. He also to inquire how I was enjoying my new car and had I any further questions. In my opinion Mr. Kenny is very professional. More

From the time I was introduced to Mr. Fede he was very helpful and curtious. He is very knowledgalbe when it come to explaining the details of a product, which makes me comfortalbe with going foward with helpful and curtious. He is very knowledgalbe when it come to explaining the details of a product, which makes me comfortalbe with going foward with my purchase. I have puchased from Mr. Fede in the past and I will continue to do so in the future as well. I am glad that I have met someone that really takes interest in what I was really looking for vs. just putting me in a car that doesn't suit me. Facts are: 1+1=2- You make happy, make me feel good about it, you get the sale. Once again, thank you Mr. Fede More

John at Prestige of Paramus hooked me up with a insane 2012 cls Mercedes. This is my 3rd Mercedes and I can't wait to get my 4th. These guys at Perstige treated me better than Mercedes of Manhattan and La 2012 cls Mercedes. This is my 3rd Mercedes and I can't wait to get my 4th. These guys at Perstige treated me better than Mercedes of Manhattan and Larchmont. Sal made me feel confident I made the right choice. Thanks guys and I will see you in 2 years for that up grade. Just make sure you have the coffee and sanwiches ready because i will be there. More

Echo earlier review of James by another reviewer. Pushy and arrogant -- makes you feel like he's doing you a favor. I generally hate and distrust salesguys whose opening negotiating line is "what's your n and arrogant -- makes you feel like he's doing you a favor. I generally hate and distrust salesguys whose opening negotiating line is "what's your number"? You'd think representing the MB brand would require a little class. Ended up transcting with Benzel Busch -- much more pleasant experience. The sales experience is a short lived one but you can usually tell from the first 10 seconds of the initial encounter if the person is someone you want to deal with... James Fede is not. More

From the first phone call through the sale and explanation of car options, we had a wonderful experience with Prestige MB and Rene. I would definitely reccommend him to anyone! Pleasurable exper explanation of car options, we had a wonderful experience with Prestige MB and Rene. I would definitely reccommend him to anyone! Pleasurable experience overall. More

I was very pleased with my sales consultant, Osiel Mancha, and have recommended him to a friend. I would recommend Prestige Mercedes to anyone interested in purchasing a new Mercedes Benz. Mancha, and have recommended him to a friend. I would recommend Prestige Mercedes to anyone interested in purchasing a new Mercedes Benz. More

My introduction to the Mercedes Benz family could not have been easier. Given that I have no time during the week and limited time on weekends to car shop, efficiency and expediency are very important t have been easier. Given that I have no time during the week and limited time on weekends to car shop, efficiency and expediency are very important to me. From my initial internet request to picking up my vehicle was quick and simple...and I thank my Prestige Motors Sales Consultant, Rene Garcia, for that! Rene was extremely helpful throughout the process; he responded quickly to my inquiries, delivered on my expectations on pricing, and provided clear, concise answers to my questions about the vehicle, inventory, financing options, etc. Everyone I met at Prestige Motors...Rene-Sales, Franca-Service, Tarek-Finance, and Ricky-Customer Relations...were all friendly, easy to speak with, and contributed to an overall positive experience. More

Rene was very professional, friendly and helpful. Provided information to us that we would have never been aware of....it worked out to give us an extra discount. I would recommend him to all my fri Provided information to us that we would have never been aware of....it worked out to give us an extra discount. I would recommend him to all my friends in the market for a mercedes. If I was able to I would rate Rene a 10+ More

Labor fees are a rip-off!!! If the total parts of repair or service costs roughly $150-200, the total cost at the end of the day will exceed $500. Tacking on hundreds of dollars for "labor." Majority of st or service costs roughly $150-200, the total cost at the end of the day will exceed $500. Tacking on hundreds of dollars for "labor." Majority of staff is unfriendly and clueless as to how to help. Not even management returns phone calls. Extremely disorganized!!! More

I have just leased my third Mercedes-Benz from Prestige since 2009. As with other high end luxury cars, anxiety and expectations are always high. In December 2010 I met my sales associate Shah Shahid for t since 2009. As with other high end luxury cars, anxiety and expectations are always high. In December 2010 I met my sales associate Shah Shahid for the first time. My wife was interested in an ML 350. In a short time Shah made me feel comfortable about the vehicle and the entire sales process. Three months later he helped me move out of my 2009 E 350 lease and into a new 2011 E 350. Both times my wife and I never felt pressured, never faced any unpleasant surprises, and drove home with very little anxiety and our expectations were fully met. I would highly recommend Shah and the rest of the team at Prestige. My cars have always been serviced there since 2009 and we are equally pleased with the service department. More