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Mercedes-Benz of Paramus

Paramus, NJ

3.8
2,801 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,801 reviews

December 21, 2018

On the road again We broke down on a road trip and Scott helped to get us back on the road. We were on vacation and our car got a flat tire. Scott got our tire replac More

by carolbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
December 21, 2018

Great time Jeff was great he work with me from finding me a car to the paperwork of the lease to putting me in the car. He also hard everything ready for my exch More

by Chris B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, Billy Dye
December 20, 2018

Excellent service Jeff made my transition from a Honda to Mercedes as smooth as possible, with his guidance and experience I was able to get car of my dreams. More

by MrsSotolongo2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
December 19, 2018

Scott was super concerned about the safety of my car. Scott went above and beyond what I expected from my service manager. He pointed out a safety issue with my baby car seat that I never noticed. More

by Mom Mobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
December 17, 2018

Oil light was on Without an appointment i went to the place. The oil light was on, even though they could not fix it the first time, on the same day they took us in ag More

by ZEKIURSAVAS07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon
December 14, 2018

Excellent Purchase Experience. The Sales Staff were great. I live directly behind the dealership and have come in many times over the past few years, chatting with various sales sta More

by STEPHEN321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Fox, David Wong
December 08, 2018

Hands down the best I am a loyal customer of Mercedes bens for 10yrs now. Robert Cocco provided me with the best customer service, showed me all my options and was never More

by cpineiros11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Great experience buying my 2019 CLA 250 Jieun made the car buying experience pleasurable! She was straight forward, honest and fun. I would highly recommend Jieun and prestige Mercedes of P More

by Richie970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
December 07, 2018

Best sales woman She is the best salesman and hardest worker she made the deal happen and was able to get my father and I into brand new 2019 Mercedes More

by Antwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
December 07, 2018

If I could of given zero stars on this rating I would of!’n Mercedes Benz of Paramus or Prestige Mercedes how ever you want to call yourselves is the worst dealership I’ve ever had to deal with. They’re extreme More

by Jmorales1787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Candela
Dec 07, 2018 -

Mercedes-Benz of Paramus responded

We apologize that you had a poor experience, that is never our intention. We will certainly speak to our reception staff in order to gain some insight on any missed messages, and assure that we will take the necessary steps to make sure this issue is addressed should need be. We have been advised that you have spoken with someone at the dealership already regards to the store's courtesy of only charging you for one day of overage with a Loaner vehicle that you had for a month. While we understand how you may be frustrated, but would like to remind you that you had signed a loaner agreement that detailed overage charges. We can send you a copy of the agreement for your records.

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