
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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On the road again We broke down on a road trip and Scott helped to get us back on the road. We were on vacation and our car got a flat tire. Scott got our tire replac We broke down on a road trip and Scott helped to get us back on the road. We were on vacation and our car got a flat tire. Scott got our tire replaced right away and offered us refreshments while we waited. Thank you so much for the great service. More
Great time Jeff was great he work with me from finding me a car to the paperwork of the lease to putting me in the car. He also hard everything ready for my exch Jeff was great he work with me from finding me a car to the paperwork of the lease to putting me in the car. He also hard everything ready for my exchange of my old car. He also had the tech guy go over the controls of the car and hooked up my phone.i was on my way in no time this was painless. Thank you C. Benson More
Excellent service Jeff made my transition from a Honda to Mercedes as smooth as possible, with his guidance and experience I was able to get car of my dreams. Jeff made my transition from a Honda to Mercedes as smooth as possible, with his guidance and experience I was able to get car of my dreams. More
Scott was super concerned about the safety of my car. Scott went above and beyond what I expected from my service manager. He pointed out a safety issue with my baby car seat that I never noticed. Scott went above and beyond what I expected from my service manager. He pointed out a safety issue with my baby car seat that I never noticed. More
Oil light was on Without an appointment i went to the place. The oil light was on, even though they could not fix it the first time, on the same day they took us in ag Without an appointment i went to the place. The oil light was on, even though they could not fix it the first time, on the same day they took us in again and fixed it for free. More
Excellent Purchase Experience. The Sales Staff were great. I live directly behind the dealership and have come in many times over the past few years, chatting with various sales sta The Sales Staff were great. I live directly behind the dealership and have come in many times over the past few years, chatting with various sales staff. Everyone was courteous and friendly, beyond what one experiences in most car dealerships. On this purchase, my salesman (David Wong) was able to answer all my questions. He did a thorough review of all the features of the vehicle. He was remarkably familiar with virtually all the features of this vehicle. More
Hands down the best I am a loyal customer of Mercedes bens for 10yrs now. Robert Cocco provided me with the best customer service, showed me all my options and was never I am a loyal customer of Mercedes bens for 10yrs now. Robert Cocco provided me with the best customer service, showed me all my options and was never pushy. He was able to get me exactly what I was looking for at the best price. My family has also had the pleasure of working with Robb and they are all so happy. I would definitely recommend this dealership and Robb! More
Great experience buying my 2019 CLA 250 Jieun made the car buying experience pleasurable! She was straight forward, honest and fun. I would highly recommend Jieun and prestige Mercedes of P Jieun made the car buying experience pleasurable! She was straight forward, honest and fun. I would highly recommend Jieun and prestige Mercedes of Paramus NJ More
Best sales woman She is the best salesman and hardest worker she made the deal happen and was able to get my father and I into brand new 2019 Mercedes She is the best salesman and hardest worker she made the deal happen and was able to get my father and I into brand new 2019 Mercedes More
If I could of given zero stars on this rating I would of!’n Mercedes Benz of Paramus or Prestige Mercedes how ever you want to call yourselves is the worst dealership I’ve ever had to deal with. They’re extreme Mercedes Benz of Paramus or Prestige Mercedes how ever you want to call yourselves is the worst dealership I’ve ever had to deal with. They’re extremely rude and incompetent. They make fraudulent charges on customers credit cards. They don’t communicate well with there customers or inform them on the status of they’re car while being serviced. They are extremely unprofessional and when you request for a member of management to speak with you or call you back it never happens. Don’t bother leaving written messages with any of the receptionists or let alone any voicemails because apparently they don’t bother to read these messages or listen to these voicemails. They will never get my money ever again that’s for sure!!! More