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Mercedes-Benz of Paramus
Paramus, NJ
2,899 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus.
Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,899 reviews
October 04, 2018
I Love my GLC300! I had a 5 star experience at Mercedes Benz of Paramus. Melissa Lee, I would like to thank you for your help in purchasing my new SUV. You were very pr I had a 5 star experience at Mercedes Benz of Paramus. Melissa Lee, I would like to thank you for your help in purchasing my new SUV. You were very professional and understanding. Down to the color, Package and Price, you delivered!!!!!! Please thank Kareem for the help in financing my truck. I cant forget Omran who made sure I was familiar with all the features :) What a Team!!!!!! I will certainly recommend Mercedes Benz of Paramus to my friends and family. More
by Lakeeshia
Employees Worked With
Kathie Fingado, Melissa Lee, Omran Falah, Kareem Jason Raposo
October 04, 2018
Excellent, professional service. They took the car on time and returned it within the time they indicated. I waited in their lounge -comfortable seats, bagels and coffee and Wi-Fi. As They took the car on time and returned it within the time they indicated. I waited in their lounge -comfortable seats, bagels and coffee and Wi-Fi. As always, a very pleasant experience. More
by marsdenv
Verified CustomerEmployees Worked With
Axel Arroyo
October 04, 2018
Traded in my 2013 E350 4matic for a CPO 2015 ML350 4matic My experience at Mercendes-Benz of Paramus was excellent. Everyone was courteous and professional -- from the receptionist that greeted me to Osiel Ma My experience at Mercendes-Benz of Paramus was excellent. Everyone was courteous and professional -- from the receptionist that greeted me to Osiel Mancha in sales, to Kareem Raposo in finance, to the techs who washed and delivered the vehicle. Thank you. More
by GARY.LEVINE
Employees Worked With
Osiel Mancha, Kathie Fingado, Kareem Jason Raposo
October 04, 2018
Could not be better We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even providing delicious bagels and coffee. The facility is very smart and clean and our experience could not have been better. More
by BABSMCOLLIER
Employees Worked With
October 03, 2018
Very friendly and courteous staff. Go Joel !!!! Joel is an excellent salesman. He was very thorough and patient in providing us all car related info, financing options and car purchase process. He h Joel is an excellent salesman. He was very thorough and patient in providing us all car related info, financing options and car purchase process. He helped my wife and I to think through various options and arrive at the right decision. It took us almost entire day at the dealership but our overall experience was very good. More
by HARDIK.IND
Employees Worked With
Joel Castaneda, John Bober, Kareem Jason Raposo
October 03, 2018
slow service I went there at 9 m to get my plates and took too long due to a glitch with the rear plate. Went around thru the shop an asked them if they could take I went there at 9 m to get my plates and took too long due to a glitch with the rear plate. Went around thru the shop an asked them if they could take a look at my tire for my 9 am appointment. They said I should go through the service which I did. Overall I waited 45 minutes for the 9 am appointment so they could look at my deflating tire. 4 people were taking the cars in and the information needed in the service area. All slow and with attitude. Two of the girls would shout out in Spanish and make all kind of comments. I approached the one and told her that I was in a hurry, and was waiting for too long. I don't know the names of the one i dealt with, as she didn't introduce herself. She was bored to death to work there and looked that she felt entitled. She stated with boredom that the others ahead of me had precedence. So much for the appointment when you show up and still wait like you never had one!!! Defeats the point. After waiting till 9:55, I told her that I wanted to speak with the manager. Her answer:" I spoke to him already" ME: What??? I want to talk to him, not you talking to him for me. So I asked her to get me to the manager which she did. He, Keif, was super friendly with good manners, took my car himself and made sure I got to my 9:30 appointment ( arrived there at 10:20) and kept me in the loop about the problem, . Too bad the front people ruin it for the rest of them because I won't go back there. I have been to other service MB like Newton and Morristown, as I own 3 MB, they are excellent in every aspect. none has been this bad and slow. The reason I went there is because i bought my last car 2 weeks ago from this branch. More
by NURSING51
Employees Worked With
Kief Ridley
October 03, 2018
Auto repair I needed a repair for my R350. Our service writer was very helpful and informative. I decided to wait for the repair to be completed and it was a good I needed a repair for my R350. Our service writer was very helpful and informative. I decided to wait for the repair to be completed and it was a good choice. More
by ARLENEROCKS
Employees Worked With
Glenn Morato
October 03, 2018
Excellent service as always Excellent service as always!! I always receive great service here. The staff is always pleasant and willing to help! I also enjoy a cup of coffee wh Excellent service as always!! I always receive great service here. The staff is always pleasant and willing to help! I also enjoy a cup of coffee while I wait More
by GWENR66
Employees Worked With
Phil Campbell, Glenn Morato
October 03, 2018
Excellent customer service. I got treated like a Benz customer. Service advisor is on top of everything. Communication was accurate and timely. Loaner vehicle was not an issue I got treated like a Benz customer. Service advisor is on top of everything. Communication was accurate and timely. Loaner vehicle was not an issue. More
by BINHCHEN309@gmail.com
Employees Worked With
Dave Delaney, Glenn Morato
October 03, 2018
Service I was there for a 40.00 mile check.They were ready on time for my car and had loaner ready to go. Everyone involved knew exactly what the next step sh I was there for a 40.00 mile check.They were ready on time for my car and had loaner ready to go. Everyone involved knew exactly what the next step should be. More
by NC
Employees Worked With
I didn’t get a bame
