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Mercedes-Benz of Paramus

Paramus, NJ

4.6
2,899 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,899 reviews

October 03, 2018

High level customer care. The car was serviced completely, and the fuel tank was full as the windshield washer fluid tank too. I’ll probably get my next car from the same pl More

by GOCEKRSTEVSKI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Mascola, Joel Castaneda, John Bober
October 03, 2018

Purchased car last week Bought my car last week. The whole experience was a pleasure and breeze. Honest and easy to work with sales person, no hard sell of upsell when I cam More

by NJ car purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Melillo
October 03, 2018

Highly recommending buying your car here Working with Mr. Raposo and Mt. Espinal made my buying experience seamlessly easy. They were both knowledgeable and helpful every step of the way. I More

by DRTERIWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Espinal, John Bober, Kareem Jason Raposo
October 02, 2018

10K service Not good at returning calls. I will look to service my car somewhere else. Comparing this to my Audi experience, I kind of wish I didn’t switch. More

by kingman_86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monte Harris
Oct 24, 2018 -

Mercedes-Benz of Paramus responded

We are sorry to hear that you are having trouble communicating with our service department. Please feel free to give us your best contact information so we can have someone call you as soon as possible.

October 02, 2018

Pleasant and Excellent Service I had easiest and simple process to lease C-class because Jieun took care it quickly and efficiently. I highly recommend Jieun at Mercede-Benz Of Para More

by KEVINNAM2013T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dye, Jieun Chun, John Bober
October 02, 2018

Horrible Does not care about former Prestige Customers. Overpriced and work not done right the first time. Worst communications of any service. Monte howeve More

by jerseydevil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monte Harris
Oct 24, 2018 -

Mercedes-Benz of Paramus responded

We thank you for your continued support as a long time customer. We care about all of our customers and apologize that you did not feel that way during your last time at the dealership. Please feel free to reach out directly to our GM Jason so we can better assist you.

October 02, 2018

Steve Dufalo was excellent I've had service at this dealer many times before over many different vehicles. I must say that up until now I've never been enamored with the servic More

by LOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dufalo
October 02, 2018

excellent service!!!! our sales person and his manager were very nice and resolved our isue fast and easy they stayed late even after closing and made sure we are happy More

by ELLAOLCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Dye, Robinson Espinal, John Bober
October 02, 2018

Best Car buying experience EVER!!! This was my first Mercedes-Benz purchase ever and Melissa made it one of the best car buying experiences EVER. Her personality and honesty made me fe More

by caramelcutie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Lee, Kareem Jason Raposo
October 01, 2018

1st Service I brought my recently purchased 2018 GLE 550E in for the first 10k service. I came in without an appointment and they were able to accommodate me quic More

by TRJR0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Zarour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perfect
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