Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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High level customer care. The car was serviced completely, and the fuel tank was full as the windshield washer fluid tank too. I’ll probably get my next car from the same pl The car was serviced completely, and the fuel tank was full as the windshield washer fluid tank too. I’ll probably get my next car from the same place More
Purchased car last week Bought my car last week. The whole experience was a pleasure and breeze. Honest and easy to work with sales person, no hard sell of upsell when I cam Bought my car last week. The whole experience was a pleasure and breeze. Honest and easy to work with sales person, no hard sell of upsell when I came to pick up the car. Haven't used service so can't comment on that yet. More
Highly recommending buying your car here Working with Mr. Raposo and Mt. Espinal made my buying experience seamlessly easy. They were both knowledgeable and helpful every step of the way. I Working with Mr. Raposo and Mt. Espinal made my buying experience seamlessly easy. They were both knowledgeable and helpful every step of the way. I am looking forward to buying my next vehicle here. More
10K service Not good at returning calls. I will look to service my car somewhere else. Comparing this to my Audi experience, I kind of wish I didn’t switch. Not good at returning calls. I will look to service my car somewhere else. Comparing this to my Audi experience, I kind of wish I didn’t switch. More
Pleasant and Excellent Service I had easiest and simple process to lease C-class because Jieun took care it quickly and efficiently. I highly recommend Jieun at Mercede-Benz Of Para I had easiest and simple process to lease C-class because Jieun took care it quickly and efficiently. I highly recommend Jieun at Mercede-Benz Of Paramus!! More
Horrible Does not care about former Prestige Customers. Overpriced and work not done right the first time. Worst communications of any service. Monte howeve Does not care about former Prestige Customers. Overpriced and work not done right the first time. Worst communications of any service. Monte however was great to deal with. Everyone else was horrible. More
Steve Dufalo was excellent I've had service at this dealer many times before over many different vehicles. I must say that up until now I've never been enamored with the servic I've had service at this dealer many times before over many different vehicles. I must say that up until now I've never been enamored with the service advisors and their follow up. (the work has been just fine, but the people in front not so much.) This experience was different. Steve Dufalo was the first service advisor that truly followed up and seemed engaged in the process. I hope this is a sign of positive change and not just a unique person that I've encountered for the first time. He called me as promised and kept me appraised of the work performed. I also had the opportunity to speak to the Loaner dept manager the evening before and I must also add that he was extremely accommodating and although he wasn't in on the day of my service, he made sure that our conversations were taken addressed of in his absence. Thank you as well. More
excellent service!!!! our sales person and his manager were very nice and resolved our isue fast and easy they stayed late even after closing and made sure we are happy our sales person and his manager were very nice and resolved our isue fast and easy they stayed late even after closing and made sure we are happy Thank you More
Best Car buying experience EVER!!! This was my first Mercedes-Benz purchase ever and Melissa made it one of the best car buying experiences EVER. Her personality and honesty made me fe This was my first Mercedes-Benz purchase ever and Melissa made it one of the best car buying experiences EVER. Her personality and honesty made me feel welcome and at ease from the first hello. She was so helpful in getting me get the car I wanted at the price I wanted. I have purchased several cars in my life but this time with Melissa made it feel like I was purchasing from family. She is awesome. Ask for Melissa when you go to the dealership. You will not be disappointed, I promise. More
1st Service I brought my recently purchased 2018 GLE 550E in for the first 10k service. I came in without an appointment and they were able to accommodate me quic I brought my recently purchased 2018 GLE 550E in for the first 10k service. I came in without an appointment and they were able to accommodate me quickly on a day they were short handed. Expiwrence was great and look forward to my next 10k service. More




