
Mercedes-Benz of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sales Everyone was very professional .and courteous. Mr. Gilleaf was very accommodating. He had expert knowledge of the Mercedes brand. I Wes’s not necess Everyone was very professional .and courteous. Mr. Gilleaf was very accommodating. He had expert knowledge of the Mercedes brand. I Wes’s not necessarily looking to purchase but I did. This was my 4th MB car and 3rd on from this dealership. More
Air Conditioning repair Car was in for ac service,kept for several days. One week later back in for same issue again kept for several days.. car wash was a disgrace, windo Car was in for ac service,kept for several days. One week later back in for same issue again kept for several days.. car wash was a disgrace, windows were worst than when I dropped off car. Lots of room for dealership improvement Dan Murphy was excellent through out More
Great experience buying a new Sprinter Nick made the experience go very smooth. Needed a new work van and everyone at Mercedes Benz of Paramus were more that helpful. I will definitely re Nick made the experience go very smooth. Needed a new work van and everyone at Mercedes Benz of Paramus were more that helpful. I will definitely recommend this dealership to friends and coworkers. More
great experience and serivce I had great experience with Daivd wong who helped me and from A to Z. best salesman I ever have met. he offered best car and even got me better car wi I had great experience with Daivd wong who helped me and from A to Z. best salesman I ever have met. he offered best car and even got me better car with more options More
Excellent service and products Great staff and excellent service. This is my third car with Jeff and now Jieun Chun. Very professional, trustworthy with the right recommendation. Th Great staff and excellent service. This is my third car with Jeff and now Jieun Chun. Very professional, trustworthy with the right recommendation. Thank you! More
Respectful and informative Steve took time to give a thorough explanation of the service and repair needed on my car. He noted the benefits of doing it right even though, upfron Steve took time to give a thorough explanation of the service and repair needed on my car. He noted the benefits of doing it right even though, upfront, it may be more costly here than with a general mechanic. Every staff member I encountered was respectful and efficient. Use of a loaner car saved me a lot of time and hassle. More
Professional As soon as you walk in there the staff are welcoming. The sales team really know there stuff. They took any stress out of buying a new car. As soon as you walk in there the staff are welcoming. The sales team really know there stuff. They took any stress out of buying a new car. More
Exceptional & Outstanding Car Buying Experience During my search for my first Mercedes-Benz I was extremely fortunate to meet Melissa Lee in my car buying process. Melissa made my car buying experi During my search for my first Mercedes-Benz I was extremely fortunate to meet Melissa Lee in my car buying process. Melissa made my car buying experience seamless to say the least! She was professional, kind, patient, courteous and very informative throughout the entire process which helped me to make a sound investment decision given this was my first Mercedes Benz! From my observation, I could tell she is very passionate about her craft and is highly experienced in Mercedes Benz products. This dealership is very fortunate to have an employee as Melissa whom represents the company with professionalism and an exceptional car-buying experience! I highly recommend her. By the way, I LOVE my E-350!! More
mercedes covered a steering rod that cracked dave took the time to see if merecedes could give me a discount on the very expensive part i needed...most would not have. hes a stand up guy and mad dave took the time to see if merecedes could give me a discount on the very expensive part i needed...most would not have. hes a stand up guy and made the whole process super great! More
Disorganized service department I had an appointment end of July for a recall problem on my e 400. I reserved a loaner and had to wait one month for this loaner . No loaner was avail I had an appointment end of July for a recall problem on my e 400. I reserved a loaner and had to wait one month for this loaner . No loaner was available when I showed up for my appt. . Service manager suggested I leave the service dept that day and they would contact me and arrange to drop off a loaner and take my car to fix this recall problem . That was July 30 and still no phone call. when it was Prestige Mercedes their set ice drop was IMPECCABLE. Benzel is looking better for the next lease. More