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Mercedes-Benz of Paramus

Paramus, NJ

3.7
2,803 Reviews
We are proud to be an authorized Mercedes-Benz dealer, based in Paramus. Prestige Motors, Inc. is a part of the Prestige family of dealerships located in New Jersey. At Prestige, we strive to make every customer a customer for life. Our New Jersey dealerships have been serving the tri-state area for over 40 years. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships through the years. Prestige Motors, Inc. not only meets customer expectations, but excels in going above them.
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755 State Rt 17 South

Paramus, NJ

07652

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Showing 2,803 reviews

September 06, 2018

Sales Everyone was very professional .and courteous. Mr. Gilleaf was very accommodating. He had expert knowledge of the Mercedes brand. I Wes’s not necess More

by LECIA1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bober, Lemonte Gillead
September 05, 2018

Air Conditioning repair Car was in for ac service,kept for several days. One week later back in for same issue again kept for several days.. car wash was a disgrace, windo More

by MC.BLOOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Murphy
Sep 05, 2018 -

Mercedes-Benz of Paramus responded

We are very sorry for the inconveniences you encountered. We are in the process of fully revamping our service department and can assure you that the next time yo come in, your experience will be the best yet.

September 05, 2018

Great experience buying a new Sprinter Nick made the experience go very smooth. Needed a new work van and everyone at Mercedes Benz of Paramus were more that helpful. I will definitely re More

by Pjkeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Peresunko
September 05, 2018

great experience and serivce I had great experience with Daivd wong who helped me and from A to Z. best salesman I ever have met. he offered best car and even got me better car wi More

by SIMON.LIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wong
September 05, 2018

Excellent service and products Great staff and excellent service. This is my third car with Jeff and now Jieun Chun. Very professional, trustworthy with the right recommendation. Th More

by Tofadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Chun, Jieun Chun, Kareem Jason Raposo
September 04, 2018

Respectful and informative Steve took time to give a thorough explanation of the service and repair needed on my car. He noted the benefits of doing it right even though, upfron More

by JENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dufalo
Sep 04, 2018 -

Mercedes-Benz of Paramus responded

Hi Jennifer, Thank you for your feedback. Our customer's experience is very important to us and we want to ensure you are completely satisfied. We look forward to seeing you again.

September 04, 2018

Professional As soon as you walk in there the staff are welcoming. The sales team really know there stuff. They took any stress out of buying a new car. More

by BENKAY25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Melillo, Jennifer Amendola
September 04, 2018

Exceptional & Outstanding Car Buying Experience During my search for my first Mercedes-Benz I was extremely fortunate to meet Melissa Lee in my car buying process. Melissa made my car buying experi More

by ajackso64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Lee
September 03, 2018

mercedes covered a steering rod that cracked dave took the time to see if merecedes could give me a discount on the very expensive part i needed...most would not have. hes a stand up guy and mad More

by GARNERF7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Delmonico
Sep 04, 2018 -

Mercedes-Benz of Paramus responded

Mercedes-Benz of Paramus said on 09/04/2018 11:03 AM Thank you for taking the time to share your experience and feedback. Our customer's experience is very important to us and we are glad that Dave made your Mercedes-Benz Service experience "Super Great". Thank you again and have a nice day.

September 03, 2018

Disorganized service department I had an appointment end of July for a recall problem on my e 400. I reserved a loaner and had to wait one month for this loaner . No loaner was avail More

by JOHNMAKHOULDDS
Customer Service
Recommend Dealer
No
Employees Worked With
No clue
Sep 05, 2018 -

Mercedes-Benz of Paramus responded

We are very sorry for the inconveniences you encountered. We are in the process of fully revamping our service department and can assure you that the next time yo come in, your experience will be the best yet. We have alerted our service department about your issue and a representative will be contacting you shortly. If you do not hear from anyone please call our service department at your earliest convenience and a manager will be happy to help.

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