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Mercedes-Benz of Plano
Plano, TX
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
March 30, 2022
Service advisor (Eric) was very helpful, great communication, explained with details the process of repair and offer open communication in case the issue comes back communication, explained with details the process of repair and offer open communication in case the issue comes back More
by Victor
Employees Worked With
Eric Alejandrez
March 30, 2022
Very pleasant experience with my new service advisor,he explained all of the questions about the service I received very professional and knowledgeable explained all of the questions about the service I received very professional and knowledgeable More
by Strippinggearsalday@gmail.com
Employees Worked With
Alexandro Alvarez
March 30, 2022
I wold like to thank Chad for being the best service advisor that takes care of me with my cars and any other issues I may need. I would highly recommend this dealership with exceptional customer servic advisor that takes care of me with my cars and any other issues I may need. I would highly recommend this dealership with exceptional customer service. More
by Theresa
Employees Worked With
March 30, 2022
I was in and out in a timely manner. The staff was friendly and helpful The staff was friendly and helpful More
by cdarthard
Employees Worked With
March 29, 2022
Excellent customer service . My service representative was very attentive to my concerns. He also had my s550 looking real good! My service representative was very attentive to my concerns. He also had my s550 looking real good! More
by Anthony Vaughn
Employees Worked With
Service representative
March 29, 2022
Love the personableness that Ausif (service advisor) provides me each time I am in! He is amazing and should be commended for his quality of service to customers. provides me each time I am in! He is amazing and should be commended for his quality of service to customers. More
by Angie
Employees Worked With
Ausif
