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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,138 reviews

March 26, 2022

Service advisors and technicians are prompt and courteous. Not cheap, but you get what you pay for. More

by Roubadm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Mar 27, 2022 -

Mercedes-Benz of Plano responded

Roubadm, thank you for sharing 5-stars! We're glad to hear our team is prompt and courteous! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

March 26, 2022

Dealership is one of a kind! Excellent customer service. Best advisor Jorge Garzon by far! More

by vanetta.hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon - service; Cedric White - sales
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Mar 27, 2022 -

Mercedes-Benz of Plano responded

vanetta.hicks, thank you for sharing 5-stars! We're glad to hear Jorge Garzon offered excellent customer service and earned your recommendation! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

March 25, 2022

I would like to thank Mr Eli Garcia for an excellent Customer service and for his help. Mercedes Benz of Plano 👌🏿 More

by Celestina Eze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

Celestina, thank you for your 5 star review! We're glad to hear Eli Garcia was helpful and provided excellent customer service! We look forward to serving you again in the future. Thanks again!

March 25, 2022

Quick friendly service. Great service advisors and loaner vehicles. Super clean and professional environment. Would highly recommend. More

by fourwindsflight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

fourwindsflight, thank you for your 5 star review! We're happy to hear our team provided quick and friendly service! We look forward to serving you again in the future. Best wishes!

March 25, 2022

Great service, honest, reliable they do their job like you expect from a world class dealership like that Danke thanks Eli More

by juliank1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Mar 25, 2022 -

Mercedes-Benz of Plano responded

juliank1984, thank you for your 5 star review! We're happy to hear our team is honest and reliable! We look forward to serving you again in the future. Best wishes!

March 25, 2022

They got back to me about the charge. Work was done well. Got sold what I needed. Jay Henderson did a great job! More

by Amitchell0174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Mar 25, 2022 -

Mercedes-Benz of Plano responded

Amitchell0174, thank you for your 5 star review! We're happy to hear our work was well done and Jay Henderson did a great job! We look forward to serving you again in the future. Take care!

March 25, 2022

I would have loved to have a loaner car as it was very inconveniencing without one. The service itself was good. More

by Noyozee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif
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Mar 27, 2022 -

Mercedes-Benz of Plano responded

Noyozee, we appreciate your constructive praise and apologize there was not a loan car available during your service. With the supply chain and the chip shortage, our loan car fleet has been negatively affected and we yearn to have a bigger loan car fleet as soon as market conditions permit for it. We look forward to serving you better in future visits when we may have a car available for you. Best wishes!

March 25, 2022

Super professional. Sound and thorough followup. Highly trained and customer focused staff. Pleasurable experience from beginning to end. More

by Gallencondos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

Gallencondos, thanks for the five-star rating. We're happy to hear our team is super professional and provided you with a thorough followup! We appreciate your praise! See you next time. Best wishes!

March 24, 2022

Excellent service. Treated customer well. I like the staff who all did a wonderful jobs. Thanks. More

by drmeng2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 24, 2022 -

Mercedes-Benz of Plano responded

drmeng2000, thanks for the five-star rating. We're happy to hear our team did a wonderful job! We appreciate your praise! See you next time. Thanks again!

March 24, 2022

Very efficient friendly clean great snacks and drinks plenty of seating and relaxing areas accompanied More

by Campbell.cecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor
Report | Print
Mar 24, 2022 -

Mercedes-Benz of Plano responded

Campbell.cecilia, thank you for sharing 5-stars! We're glad to hear our team is efficient! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

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