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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,138 reviews

March 24, 2022

Zach was incredibly helpful, made me feel like I could trust him with any questions and concerns for my vehicle More

by vali.nyaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
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Mar 24, 2022 -

Mercedes-Benz of Plano responded

vali.nyaz, thanks for the five-star rating. We're happy to hear Zach was helpful and earned your trust! We appreciate your praise! See you next time. Best wishes!

March 24, 2022

Excellent service! Responsive and timely! Worked with my timing parameters to make repairs and my car looks great! More

by Catherine T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

Catherine, thanks for the five-star rating. We're happy to hear our team was responsive and timely! We appreciate your praise! See you next time. Best wishes!

March 24, 2022

MB Plano has an excellent system in place to provide a superior service experience to their clients. Scheduling, courtesy rides and pickups, friendly and knowledgeable staff, and clean comfortable facilit More

by dealerratermbplano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

dealerratermbplano, thanks for the five-star rating. We're happy to hear our staff is friendly and knowledgeable! We appreciate your praise! See you next time. Take care!

March 24, 2022

Mercedes Plano has always been a great dealership. I chose to buy my Mercedes based on their great reputation. More

by m_stowe6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cobb
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Mar 25, 2022 -

Mercedes-Benz of Plano responded

m_stowe6, thanks for the five-star rating. We're happy to hear we're a great dealership! We appreciate your praise! See you next time. Thanks again!

March 23, 2022

My service tech kept me informed of progress on my vehicle and clearly explained the work that needed to be done on my vehicle More

by bedotolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rodriquez service tech
Report | Print
Mar 23, 2022 -

Mercedes-Benz of Plano responded

bedotolo, thank you for sharing 5-stars! We're happy to hear your service tech kept you informed and explained the work that needed to be done! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

March 23, 2022

I went to another Merceds Benz service department, before coming to Mercedes Benz of Plano. I thought this other place was ripping me off and they were. They was gonna charge me double than what Mercedes of More

by rsuttonjesus@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay 5
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Mar 23, 2022 -

Mercedes-Benz of Plano responded

rsuttonjesus@gmail.com. thanks for 4-star feedback! We see you went to another dealership prior who quoted you double what we charged but still gave us 4 out of 5 stars across the board. If you have feedback on how we can earn the fifth star on future engagements, we'd love to hear from you at social@MBPlano.com with details on how we can better serve you moving forward. We're pleased you had a positive experience with us and we look forward to serving you again next time and earning the fifth star! Take care!

March 23, 2022

Great service team, friendly and thorough in the service of my vehicle. Highly recommend them for any service needs. More

by jamesfutrell56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimbly
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Mar 24, 2022 -

Mercedes-Benz of Plano responded

jamesfutrell56, thank you for sharing 5-stars! We're happy to hear our service team is friendly and thorough! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

March 23, 2022

Brilliant service and treatment of customers. Free pick up and drop service. One can go for snacks or coffee etc while they're waiting. More

by rocky.dayaramani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Damita Kynard
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Mar 24, 2022 -

Mercedes-Benz of Plano responded

rocky.dayaramani, thank you for sharing 5-stars! We're happy to hear our service and treatment of customers is brilliant! We appreciate your endorsement. Let us know when we may serve you additionally! Take care!

March 23, 2022

Their customer service was great. My car service was done and my questions answered. Appreciate your service. More

by Etarocksusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leduc
Report | Print
Mar 24, 2022 -

Mercedes-Benz of Plano responded

Etarocksusan, thank you for sharing 5-stars! We're happy to hear our service is great! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!

March 22, 2022

I would like to complement Zack Vunk for his professional, efficient, and punctual service. It could not have been a more pleasant experience. More

by happynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Vunk in service was great!
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Mar 22, 2022 -

Mercedes-Benz of Plano responded

happynelson, thank you for the 5-star review! We're glad to hear Zack Vunk is professional and efficient! We're pleased you had a pleasant experience and look forward to serving you additionally next time! Take care!

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