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Mercedes-Benz of Plano
Plano, TX
2,138 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,138 reviews
March 22, 2022
Connor was very professional. He provided prompt follow ups as promised. Helped out with some questions i had with vehicle settings. Great service. He gets a gold star He provided prompt follow ups as promised. Helped out with some questions i had with vehicle settings. Great service. He gets a gold star More
by LS
Employees Worked With
Connor MB Plano
March 22, 2022
Great service! Fast, reliable, high quality. Excellent customer focus. Clear breakdown of the repairs and adjustments performed. Fast, reliable, high quality. Excellent customer focus. Clear breakdown of the repairs and adjustments performed. More
by fernando
Employees Worked With
Asif Mohideen
March 21, 2022
Plano Mercedes exceeded my expectations on service, options for my service and respect. Thank you to the entire team from start to finish. options for my service and respect. Thank you to the entire team from start to finish. More
by Rate your experience
Employees Worked With
Glenn Manther
March 21, 2022
My CLS was repaired quickly and lower than estimated. Thanks Mark and the team. The only issue I had with visit was the driver side floor mats had oily foot Fri ts on them. I was able to "resolve" the Thanks Mark and the team. The only issue I had with visit was the driver side floor mats had oily foot Fri ts on them. I was able to "resolve" the mats. The car looked great also. The detailing was spot on. It made me smile when I saw it in the service lane. More
by jhilt391
Employees Worked With
Mark Henley
March 21, 2022
Mercedes-Benz of Plano was excellent getting my car towed in to the shop late on a Friday evening, communicating the issues and getting the car quickly fixed and back to me on a Monday! Very highly recommen in to the shop late on a Friday evening, communicating the issues and getting the car quickly fixed and back to me on a Monday! Very highly recommend More
by Txdaltons
Employees Worked With
Zach
March 21, 2022
Great customer service. I really appreciate Stephen help, he won’t hesitate to go extra to fix the small issues for us. He provides honest feedback on maintenance and repair I really appreciate Stephen help, he won’t hesitate to go extra to fix the small issues for us. He provides honest feedback on maintenance and repairs and always tries to find the best deal for us. More
by Lisa.tseng2020
Employees Worked With
Stephen
